Process Maintenance & Utilities Technician Apprentice (24-Month Program)

Biogen • Research Triangle Park, NC

2d • Onsite

About The Position

An Apprenticeship at Biogen is a pathway to a long-term career in the biopharmaceutical industry. This 24-month program combines hands-on experience within our operations with enrollment in a registered partner community college to further your education. Throughout the program, you will receive customized on-the-job training and mentorship from experienced team members. As a Process Maintenance & Utilities Technician Apprentice, you will support the operation and maintenance of critical utility systems that power manufacturing and laboratory environments. Working alongside skilled technicians, you’ll gain hands-on experience monitoring equipment, responding to alarms, and performing basic maintenance tasks. This role is designed to build foundational mechanical and technical skills in a regulated, high-impact setting while contributing to safe and reliable facility operations.

Requirements

• High School Diploma or equivalent
• Currently enrolled in, or willing to enroll within 30 days of hire, in a 2- or 4-year academic program
• Ability to commit and complete an apprenticeship program at an approved community college
• Mechanical aptitude, including familiarity with hand and power tools and interpreting technical drawings or specifications
• Basic troubleshooting and problem-solving skills
• Willingness to learn and work in a GMP-regulated manufacturing environment
• Ability to follow technical instructions, safety procedures, and established work practices
• Attention to detail and ability to complete documentation accurately
• Ability to work under close supervision in an operational manufacturing or facility environment
• Ability to climb ladders, work in tight spaces, and lift/move equipment up to 50 lbs.
• Must be comfortable working in cleanroom environments with required gowning and able to stand for up to 3 hours at a time.

Nice To Haves

• Experience or interest in cGMP, utilities, manufacturing equipment, low voltage electrical systems, and HVAC systems
• Exposure to facility or utility systems (HVAC, boilers, water systems, etc.)

Responsibilities

• Support the operation of systems such as boilers, chillers, cooling towers, compressed air, and water systems
• Assist with maintenance of process equipment (e.g., bioreactors, centrifuges, pressure vessels)
• Perform preventive and corrective maintenance activities
• Monitor plant utility systems using control platforms such as BMS, DeltaV, and ParCS
• Assist with routine equipment maintenance, troubleshooting, and basic mechanical repairs
• Respond to alarms and support investigations in GMP-controlled environments
• Record and track equipment readings and performance data
• Assist senior technicians with daily inspections and system checks
• Follow safety practices and support compliance with site procedures
• Participate in hazard response activities, including spill and alarm response (as applicable)
• Help maintain safe, reliable utility delivery across production and facility spaces
• Support HVAC-related work, as needed

Benefits

• Medical, Dental, and Vision Insurance
• Up to 15 days of paid accrued annual vacation and an additional end-of-year shutdown time off (Dec 26-Dec 31)
• Up to 12 company paid holidays + 3 paid days off for Personal Significance
• 80 hours of sick time per calendar year
• 401(k) program participation with company matched contributions
• Employee stock purchase plan
• Employee Resource Groups participation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED