Process Leader, Sales & Mktg

ATI • Monroe, NC

3d

About The Position

The primary purpose of this job is to manage the on-going working relationship with ATISM customers. Interface with internal and external customers at all levels while managing accounts and requests from inception to completion.

Requirements

• 4-year College Degree
• 2+ years of experience in a sales, marketing, or process engineering environment

Nice To Haves

• Experience in an industrial setting a plus

Responsibilities

• Enter, book, audit, acknowledge, amend and log quotes and orders.
• Manage backlog and report status to customers.
• Coordinate customer requests internally and externally (ie. recert requests, surveys, etc.).
• Manage and leverage customer relationships to maintain and grow.
• Handle account / invoice discrepancies and complaints.
• Gather and share market information (for and through Product Mgmt, Field Sales, pricing, etc.).
• Track shipments / provide shipping documents to customers.
• Manage long and short-term agreements
• Support customer meetings/reviews
• Work directly with customers to improve customer scorecards
• Actively engages in Continuous Improvement projects

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level