Lead, Operate State- Vein to Vein

Johnson & Johnson•Titusville, NJ

10d•Hybrid

About The Position

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Transcend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains. This program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade. This hybrid position will be located in Titusville, New Jersey. Alternate hybrid locations may be considered in Raritan, New Jersey; Beerse, Belgium; Leiden, South Holland; or Zug or Schaffhausen, Switzerland. This is an exciting opportunity to shape and set the future direction for supporting and improving our new process across all areas. As a key leader in the IM Transcend Team and the Value Chain Management (VCM) organization, the Process Lead will guide a team of functional experts in supporting and improving the processes and capabilities of the E2E Vein to Vein value chain in the new business operating system, known as TIME SAP. They will enable integration across the J&J IM V2V functions, to embrace the solutions that support end to end (E2E) organization and requirements while maintaining the integrity and reliability of ERP template. The role will be accountable for collaborating with a team of E2E experts in supporting the user community on the TIME system, and driving the ongoing process improvement for all capabilities. The role will include bench-marking, continuous improvement, consistent process documentation, and product deployment through the various Transcend projects and capability improvement releases. This individual must apply a refined, multi-functional tool-set of business expertise, technical knowledge, and change leadership to effectively interact with a breadth of business stakeholders and global process owners. The successful candidate will engage and operate with program teams at an execution level, as well as with program leadership at a strategic level.

Requirements

Minimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred
Certifications are helpful in one or more of the following: PMP, FPX, or equivalent project management; APICS; and/or Lean/Six Sigma /Process Excellence
Minimum 10 years of relevant work experience
Business functional experience (i.e., V2V Operations, Supply Chain, and/or Finance) working in a complex, multi-ERP / system environment
Experience in operating or supporting large-scale ERP processes following transformation/implementation programs
Experience in supporting, improving, developing, implementing, and leading operational technological processes within a global organization
Strong interpersonal, relationship building, and negotiating/influencing skills, with demonstrated ability to collaborate and communicate at various levels including program teams / execution and senior leadership / strategic levels
People management and development experience (direct or indirect reports and internal/external partners)
Requires proficiency in English (written and verbal) to communicate effectively and professionally
Requires the ability, through our flexible work policy, to work on-site a minimum of three days each week, with the option for two remote workdays each week

Nice To Haves

Pharmaceuticals, Life Sciences, or other regulated industry experience
Experience with business process design, engineering, or optimization
Proven experience with large-scale SAP ERP replacement project(s)
Experience effectively leading and governing multi-functional decision-making bodies
Experience in deploying and/or improving standardized work processes, tools, and templates
Proficiency in German, Dutch, or Italian is helpful
May require up to 30% domestic and international travel depending on work location and business needs

Responsibilities

Collaborate with the Functional template owners and Functional CoE, leading the Governance process with respect to capability improvements in the Vein to Vein process flow
In partnership with Technology, sustain and manage the content & configuration elements of the system solution including process flow maintenance in Signavio
Partner with Master Data and ensure Delivery of connected master data and transaction data excellence that support IM Operations
Ensure compliance with the IM and Transcend processes
Forge effective partnerships with IT, in the development of the connection points with the Integration layer and seamlessly connect to the enterprise architecture, visualization and analytics design
Work closely with the other Vein to Vein Strategic Program Leads to continuously embed best practice and agile methodologies in the support of IM Transcend system
Ensure support across functions is established and maintained for deployed capabilities
Leverage best practices across the enterprise, drive preventative action, enable enterprise/E2E knowledge-sharing and act as an escalation point for critical user issues
Support sustainment infrastructure to oversee and assist Super Users in providing access and security controls support for the systems according to the defined processes
Ensure all support documentation aligns with the IM Quality Management System requirements, including creation, revision, review, and approval when it is required
Support Sustainment functional teams understand the impact systems standards and architecture changes will have on the template capabilities and the need to engage with the Change Control Board
Create and maintain infrastructure of Change Control Boards
Facilitate Business Case justification for Continuous Improvement changes related to Forecast to Stock, and lead implementations ensuring business readiness through oversight of Business Adoption and Documentation/Training
Partner with J&J Technology (JJT)
Consistently seek to establish best practices in Functional CoE engagement through actively participating in Continuous Improvement opportunities
Develop team resources that can achieve functional excellence and have the ability to become SMEs for multiple functional areas over time through participating in targeted development programs
Partner with Transcend and IM colleagues
Collaborate with leaders to ensure design aligns strategies and roadmaps
Partner with global template team of Supply Chain experts in design, development, maintenance and improvement of global business processes and integration points

Benefits

Employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
This position is eligible to participate in the Company’s long-term incentive program.
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year