Process Innovation - Design Intern

CareAbout • Laval, QC

4d

About The Position

This summer, a small intern team will spend 10 weeks experimenting – cheaply and quickly – with how modern AI tooling (LLMs, OCR, and adjacent systems) could move our report authors from blank templates to populated first drafts that humans then review, edit, and finalize. The project starts from a blank canvas. The team will focus on one line of business and one document type, work directly with report authors to understand the current workflow, and deliver a working prototype plus an honest recommendation on whether to invest further. The project will be shaped to align with the team's strengths and interests – what you see here is the starting point, not the finish line.

Requirements

• High school seniors through rising college juniors with an interest in design, user research, or how people actually use the tools they're given.
• Curious about people
• Comfortable asking questions
• Good at noticing the gap between what someone says they do and what they actually do.
• Ability to point to a time you've tried to understand how someone uses something – a friend, a family member, a stranger, yourself

Nice To Haves

• This role is more user research than visual design – you'll be defining the problem alongside the team, not styling a finished product.
• You don't need a polished portfolio

Responsibilities

• Interviewing report authors to understand how they actually work – the workflow on paper vs. the workflow in real life
• Mapping the current authoring process and identifying where the real friction lives
• Defining what "good" looks like for an AI-generated first draft – and what would make an author trust (or distrust) one
• Sketching how a human reviewer would interact with AI-drafted content: what to show, what to hide, how edits flow
• Working closely with the engineering interns so what they build reflects what authors actually need
• Helping shape the end-of-summer recommendation from the user's point of view

What This Job Offers

• Job Type: Full-time
• Career Level: Intern
• Education Level: No Education Listed