About The Position

Synertex is looking to hire a Process Improvement Specialist in support of our government client in Linthicum Heights, MD. The position is currently performed as in a hybrid remote status, 4 days remote and 1 day on-site (Linthicum, MD) weekly requirement, which is subject to change based on the government client needs.

Requirements

  • Bachelor's degree or Equivalent Experience.
  • Experience working with process improvement mythologies and/or tools.
  • Experience in analyzing operations, identifying key issues that need addressing and developing, as well as implementing and monitoring changes.
  • Experience using and applying process improvement best practices/techniques and project management skills in a structured project environment.
  • Must possess ability to multitask, prioritize and work with multiple users and applications while maintaining a professional attitude.
  • Lean Six Sigma Green Belt experience.
  • Experience with Business Process Analysis/Process Improvement.
  • Proficient using MS Visio.

Responsibilities

  • Actively engage in the strategic and operational planning of the government client's processes.
  • Identify business priorities and develop operational programs for implementation.
  • Identify process improvement opportunities and facilitate goal setting using customer feedback, analysis, and other systems
  • Develop metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
  • Conduct process and product reviews and audits by defining, collecting, analyzing, and reporting on quality metrics, reporting program status.
  • Tracking and reporting issues and corrective actions resulting from quality checkpoints.

Benefits

  • competitive PTO
  • 11 Paid Government Holidays
  • a 401k with 6% match
  • a comprehensive list of health care options
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