Conduct liaison activities between the customer, application sales manager, regional sales manager and Headquarters to resolve and clarify technical matters pertaining to equipment issues, selection and enhancements. Support sales efforts through effective demonstrations of complex product/processes by evaluating technical content for feasibility, initiating, leading, and executing demo project, and performing thorough follow up. Develop expertise on all Yaskawa Motoman products in area of focus. Ensure lab equipment and facilities reflect the latest technologies. Make recommendations for approval to keep demonstrations in demo lab current with product and technology. Participate in evaluation of vendor products to insure specifications are met. Prepare materials and conduct training classes and technical presentations on area of expertise for clients, internal personnel and Integrators/OEM’s. Submit technical papers and reports for submission to journals and for presentation at industry trade shows. Direct in-house and on-site programming/process support on specialized applications and difficult problems. Act as internal consultant on matters related to application of process technology to products and systems. Support trade show efforts by providing input as to show content, assembly of system, and programming of cells. Support Product Development by providing technical detail for specifications and product testing. Establish procedures to guide technical personnel relating to specification restrictions, material processes, material selection and special process requirements. Must be able to direct team efforts to resolve difficult technical issues under heavy client scrutiny. Must be team and results oriented. Ability to work under pressure is essential. May be required to coordinate departmental work assignments.
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Job Type
Full-time
Career Level
Mid Level