Process Engineer

CSAT Solutions LP•Houston, TX

About The Position

CSAT Solutions is seeking qualified candidates to fill the role of a Process Engineer for AI server repair. This role involves supporting New Product Introduction (NPI) activities for AI servers, GPU systems, networking equipment, storage platforms, and other high-performance computing products. The Process Engineer will be responsible for developing, implementing, validating, and continuously improving repair processes to maximize throughput, first-pass yield, quality, and turnaround time. This position requires strong analytical skills to identify failure trends and opportunities for improvement, as well as experience with Lean, 5S, Six Sigma, and Kaizen initiatives. The role also involves developing capacity models, evaluating workstation layouts, and creating KPI dashboards. Additionally, the Process Engineer will support root cause analysis, explore automation opportunities, and mentor junior personnel. Compliance with ISO 9001 and other quality standards is essential.

Requirements

Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, Electrical Engineering, or a related technical discipline required.
Minimum 3-5 years of successful experience in process engineering, manufacturing engineering, repair engineering, electronics manufacturing, or a similar technical operations environment.
Demonstrated experience leading NPI, process development, production/repair readiness, and continuous improvement projects.
Strong working knowledge of Lean Manufacturing, Six Sigma, 5S, Kaizen, process mapping, value-stream mapping, root cause analysis, and structured problem-solving methodologies.
Experience developing standardized work, process flows, control plans, FMEA, process specifications, and work instructions.
Strong understanding of manufacturing and electronics repair processes, including material flow, workstation design, test processes, repair processes, and quality controls.
Experience using AutoCAD (or similar tools) for facility layouts, workstation layouts, process flow diagrams, equipment placement, and process documentation.
Strong data analysis capabilities with intermediate to advanced Excel skills; experience developing KPI dashboards preferred.
Strong project management skills with the ability to lead multiple initiatives simultaneously and deliver measurable results.
Excellent written, verbal, presentation, and interpersonal communication skills.
Ability to communicate complex technical and process information effectively to engineers, technicians, operations personnel, customers, and senior leadership.
Strong organizational and time-management skills with the ability to prioritize competing requirements in a high-growth environment.
Demonstrated initiative, ownership, and ability to work independently with limited supervision.

Nice To Haves

Experience with AI servers, GPU systems, enterprise computing, data center equipment, networking hardware, or other complex electronic systems preferred.

Responsibilities

Support New Product Introduction (NPI) activities for AI servers, GPU systems, networking equipment, storage platforms, and other high-performance computing products, ensuring process, tooling, documentation, training, and operational readiness requirements are completed before launch.
Develop, implement, validate, and continuously improve repair processes to maximize throughput, first-pass yield, quality, and turnaround time.
Analyze repair and production data to identify failure trends, process variation, bottlenecks, repeat defects, quality issues, and opportunities for improvement.
Develop and maintain standardized repair process, work instructions, process documentation, and visual aids to ensure consistent and repeatable repair execution.
Facilitate Lean, 5S, Six Sigma, Kaizen, and other continuous improvement initiatives focused on quality, productivity, cost reduction, material flow, space utilization, and repair cycle-time reduction.
Develop capacity models and assist with labor, equipment, tooling, workstation, and facility requirements associated with new products and customer demand.
Evaluate workstation layouts, material flow, equipment placement, repair cell configurations, and facility utilization to improve operational efficiency and ergonomics.
Develop and maintain process metrics and KPI dashboards, including throughput, turnaround time, first-pass yield, repair yield, rework, labor efficiency, capacity utilization, and process adherence, presenting results to internal and customer leadership.
Support root cause analysis and corrective action activities for recurring repair failures, process defects, quality issues, and customer escalations.
Evaluate opportunities to automate manual repair, inspection, testing, material handling, data collection, and reporting activities.
Support engineering technicians and repair operations with technical troubleshooting, process clarification, and implementation of engineering changes.
Ensure process documentation and departmental activities comply with ISO 9001 and applicable customer, quality, safety, and regulatory requirements.
Support customer and internal audits by providing process documentation, performance data, training records, and corrective-action information.
Mentor technicians, junior engineers, and other assigned personnel in standardized work, problem-solving, Lean principles, and process improvement methodologies.
Perform other duties and special projects as required to support business objectives.