Process and Performance Consultant

Xcel Energy • Denver, CO

16h

About The Position

Drive toward integration and alignment of people, processes, data, tools, and systems that impact Integrated System Planning. Responsible for business process improvements and provides team and project leadership that facilitates organizational alignment, continuous process improvement, and change management.

Requirements

• Bachelor's degree in business, finance, engineering, marketing or related field; or an equivalent combination of education and experience.
• Five years experience in business planning, organizational and process management, or process improvement.
• Ability to understand and assess complex business scenarios, and effectively communicate to a variety of audiences.
• Leadership, change management and program/project management experience.
• Proven success gaining cross-functional buy-in on initiatives.

Nice To Haves

• Process development and integration experience (e.g., Lean/Six Sigma certification).

Responsibilities

• Analyze business processes to identify and document issues where a standard doesn’t exist or where processes are inconsistent, are unnecessarily complex, aren’t being followed, add cost without value, impede the ability to fulfill obligations in a timely manner, or contribute to customer dissatisfaction.
• Provide specific process improvement recommendations to increase productivity, profitability, and customer satisfaction.
• Collaborate across many stakeholders and business process owners to ensure alignment of organizational structure, roles, responsibilities, processes, standards, performance measures, and training plans.
• Lead cross functional teams to drive process improvements to successful integration by: identifying and articulating key business issues and defining project scope, including clarifying project objectives in alignment with corporate objectives and overall strategic direction; understanding market and internal views; designing process, organization and technology solutions; performing gap analysis and preparing business cases for change (benefits and costs); defining change management requirements, including communications and process, system and training requirements facilitating plan development and implementation; defining key performance indicators and implementing performance monitoring; and transitioning to continuous process improvement monitoring and measurement.
• Gain organizational buy-in and effectively communicate critical elements of process improvement solutions to a variety of stakeholders.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees