Process and Change Lead

Post Consumer Brands•Lakeville, MN
•Onsite

About The Position

This role serves as an important connection point between the business and technology. You will partner closely with Product Owners, process owners, IT, project teams, and business leaders to support supply chain transformation, planning enhancements, and improvements to manual or technology-enabled processes. Success in this role calls for accountability and curiosity. You will own outcomes, ask thoughtful questions, challenge assumptions, and turn incomplete or evolving information into clear recommendations and action plans.

Requirements

  • A bachelor’s degree in business, supply chain, operations, engineering, organizational development, or a related field, or equivalent experience.
  • Five or more years of experience in supply chain, planning, process improvement, business transformation, change management, or a related discipline.
  • Knowledge of manufacturing, demand planning, supply planning, production scheduling, materials planning, or enterprise processes.
  • Experience leading change management, organizational readiness, training, adoption, and sustainment activities.
  • The ability to document current-state processes, facilitate future-state design, develop operating models, and translate business needs into process and solution requirements.
  • Demonstrated success facilitating cross-functional teams and workshops, aligning stakeholders, and driving adoption.
  • Strong analytical, organizational, communication, facilitation, process documentation, and Excel skills.
  • The ability to navigate ambiguity, identify roadblocks, make sound project-level decisions, and influence without formal authority.

Nice To Haves

  • Experience with ERP or advanced planning systems such as SAP, JDE, Kinaxis, PlanetTogether, or similar platforms is preferred.

Responsibilities

  • Facilitate process workshops, operational discovery sessions, and future-state design discussions.
  • Lead the design and continuous improvement of end-to-end planning, scheduling, and supply chain processes.
  • Analyze current-state processes and identify gaps, risks, inefficiencies, workarounds, and improvement opportunities.
  • Develop future-state processes, operating models, governance frameworks, standard work, and adoption strategies.
  • Create and execute stakeholder engagement, organizational readiness, implementation, and change management plans.
  • Partner with Product Owners, process owners, IT, project teams, and business stakeholders to align process and technology decisions.
  • Translate business needs into clear requirements, operating models, training, and sustainment plans.
  • Prepare teams for changes to processes, systems, roles, policies, and ways of working.
  • Design role-based learning, training, knowledge transfer, and sustainment materials with subject matter experts.
  • Build and support Super User, Trainer, and Change Champion networks.
  • Develop and monitor process, readiness, training, adoption, and transformation-benefit metrics.
  • Drive process harmonization and standardization across business units, plants, and acquired organizations.
  • Identify organizational risks, remove barriers, and implement mitigation strategies that support successful adoption.

Benefits

  • This is a unique opportunity to sit at the intersection of people, process, and technology, helping shape the future of integrated planning and supply chain operations.
  • You'll partner with leaders across supply chain, IT, finance, sales, and commercialization to drive meaningful transformation initiatives that have a visible impact across the business.
  • If you thrive in environments where you can solve complex challenges, influence without authority, and turn ambiguity into action, you'll find no shortage of opportunities to grow and make your mark.
  • Along the way, you'll gain exposure to cutting-edge planning tools and enterprise-wide initiatives while building a broad network and accelerating your professional development.
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