Procedure Scheduler - Orthopedic Trauma

Baptist Health CarePensacola, FL
Onsite

About The Position

The Procedure Scheduler is a clerical position that is responsible for greeting and assisting customers during office visits, scanning information into the patient chart, obtaining patient demographics and insurance information. This position is responsible for receiving a heavy incoming call load in a prompt, courteous, and professional manner and returning all voicemails the same day. This position works closely with Baptist Medical Group representatives, all medical facilities, insurance companies, patients and family members.

Requirements

  • Clerical position experience
  • Ability to greet and assist customers
  • Ability to scan information into patient charts
  • Ability to obtain patient demographics and insurance information
  • Ability to handle a heavy incoming call load
  • Ability to return voicemails the same day
  • Ability to work closely with various stakeholders including medical groups, facilities, insurance companies, patients, and family members

Responsibilities

  • Greeting and assisting customers during office visits
  • Scanning information into the patient chart
  • Obtaining patient demographics and insurance information
  • Receiving a heavy incoming call load in a prompt, courteous, and professional manner
  • Returning all voicemails the same day
  • Working closely with Baptist Medical Group representatives, all medical facilities, insurance companies, patients and family members
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