Procedure Scheduler-Pea Ridge Heart & Vascular

Valley Health Systems IncPea Ridge, AR
$15 - $17Onsite

About The Position

The Procedure Scheduler is responsible for coordinating and securing insurance authorizations and scheduling for office visits, imaging studies, and hospital-based procedures. This position works closely with clinical staff and external facilities to ensure seamless and timely access to care for patients.

Requirements

  • Excellent verbal and written communication skills, including the ability to effectively communicate with internal and external customers
  • Must be able to work under pressure and meet deadlines while maintaining a positive attitude and providing exemplary customer service
  • Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices
  • High school diploma or GED required

Nice To Haves

  • 2+ years of experience in a health care setting preferred

Responsibilities

  • Obtain insurance authorization for office, imaging, and hospital procedures
  • Ensures coding with correct CPT codes and diagnosis codes
  • Maintain appropriate documentation in Epic regarding authorizations and scheduling
  • Schedule office visits, imaging exams, and hospital-based procedures
  • Create and maintain the procedure log
  • Coordinate scheduling with hospitals and imaging centers, manage changes as needed
  • Contact patients with appointment details and document communications in the patient chart
  • Notify nurses and providers of authorization denials
  • Assists intake/referral specialist at health center with referrals as time allows and assistance is needed
  • Assists patient registration and patient check out as needed
  • Maintain compliance with the organization’s confidentiality policy in accordance to the Health Insurance Portability and Accountability Act (HIPAA)
  • Maintain compliance with all company policies and procedures
  • Other duties as assigned
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