Procedure Coordinator

Mercy Medical Center - Baltimore, MD • Baltimore, MD

44d

About The Position

Join Our Team at Mercy Medical Center - Now Hiring an Procedure Coordinator in Bariatrics! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023-2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025. As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family. We are excited to welcome a dedicated and enthusiastic Procedure Coordinator to our front office team at The Bariatrics Center at Mercy, a busy and patient-focused bariatrics practice. This is a wonderful opportunity to be part of a supportive, fast-paced environment where your communication and customer service skills will truly make a difference in the patient experience.

Requirements

• High School Diploma or GED
• A minimum of one-year experience in a medical office setting (preferred)

Responsibilities

• Schedule procedures, in-office procedures, imaging, and clinic visits
• Assist the administrative assistants to track pre-admission testing results assuring they have been received in a timely manner according to office protocol
• Responsible for scheduling procedures with Mercy Endoscopy and outside ambulatory surgical centers for multiple providers
• Help consolidate gaps in procedure schedules to maximize physician productivity
• Will possess knowledge of HMO's, managed care and third party regulations as they apply to a specialty practice
• Answer phones and triage patient phone calls for severity/importance
• Complete all assigned scanning within 72 hours
• Will schedule patient procedures and appointments from the assigned referral workqueue.
• All other duties as assigned

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
• 403(b) retirement plan with generous company match and "catch up" provision
• Paid Time Off (PTO) & company paid holidays
• Tuition reimbursement
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
• Employer paid Short & Long Term Disability benefits for eligible employees
• Voluntary Benefits
• Discounts on auto & home insurance and Verizon plans
• Mercy's Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy's Mission and Values

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees