Procedure Scheduler

Allied Digestive Health • Englishtown, NJ

12d • Onsite

About The Position

The Procedure Scheduler plays a critical role in the healthcare delivery process by efficiently coordinating and scheduling medical procedures for patients within a healthcare facility. This position ensures that all procedural appointments are accurately booked, taking into account patient needs, physician availability, and resource allocation to optimize operational flow. The Procedure Scheduler acts as a liaison between patients, healthcare providers, and administrative staff to facilitate clear communication and timely scheduling. By managing appointment logistics and maintaining detailed records, this role helps reduce wait times and enhances patient satisfaction. Ultimately, the Procedure Scheduler contributes to the smooth functioning of clinical services, supporting both patient care and organizational efficiency.

Requirements

• High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
• Previous experience in medical scheduling, patient coordination, or healthcare administrative support.
• Familiarity with electronic health record (EHR) systems and medical scheduling software.
• Strong organizational skills and attention to detail to manage complex scheduling demands.
• Excellent communication skills to interact effectively with patients, providers, and staff.

Nice To Haves

• Certification in medical office administration or healthcare scheduling (e.g., Certified Medical Administrative Assistant).
• Experience working in a hospital, outpatient clinic, or specialty medical practice setting.
• Knowledge of medical terminology and healthcare insurance processes.
• Proficiency with advanced scheduling tools and Microsoft Office Suite.
• Demonstrated ability to handle sensitive patient information with confidentiality and professionalism.

Responsibilities

• Coordinate and schedule medical procedures by communicating with patients, physicians, and clinical staff to confirm availability and requirements.
• Verify patient information, insurance coverage, and pre-authorization status to ensure compliance with healthcare policies and reduce scheduling delays.
• Maintain accurate and up-to-date scheduling records in electronic health record (EHR) systems and other scheduling software.
• Manage appointment changes, cancellations, and rescheduling promptly while minimizing disruptions to clinical operations.
• Provide patients with clear instructions regarding their procedures, including preparation guidelines and arrival times.
• Collaborate with multiple departments to optimize resource utilization and support efficient patient flow.
• Address patient inquiries and resolve scheduling conflicts with professionalism and empathy.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 101-250 employees