Procedural Specialist

Becton Dickinson Medical Devices • Warwick, RI

4d • Remote

About The Position

We are the people who give possibilities purpose. BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Position Summary: The Procedural Specialist promotes BDI Surgery Advanced Reconstruction & Repair (AR&R) products to customers and potential customers through clinical support and education within a defined geographic area and as directed by the Regional Business Manager.

Requirements

• Associates or Bachelors degree highly preferred; or minimum of 6 years equivalent relevant work experience with High School diploma
• Minimum of 3 - 5 years experience in the Operating Room or procedural areas.
• Surgical and procedure knowledge, adequate to support clinical cases.
• Medical and surgical terminology; basic anatomy knowledge .
• Current credentialing and / or certification in respective clinical discipline.
• Ability to work in a face-paced environment.
• Strong organizational and time management skills with the ability to maintain numerous priorities and meet established deadlines.
• Self-motivated, takes on additional responsibilities, and manages priorities with minimal supervision.
• Demonstrated proficiency using Microsoft Office applications (Word, Excel, PowerPoint, Teams, OneNote), PowerBi, Salesforce (SFDC), and Showpad.
• Ability to effectively communicate complex concepts to others through clear writing and speaking skills.
• Ability to travel 60-80%, including multiple overnights.
• Must possess and maintain a valid drivers’ license and a driving record satisfactory to the Company.
• Must possess and maintain a criminal background satisfactory to BD.
• Must be able to meet and maintain customer/medical facility access requirements, including regular or periodic drug screenings with a satisfactory result in accordance with the requirements of the customer/medical facility serviced.
• Maintain vendor credentialing.

Nice To Haves

• Advanced knowledge of surgery, and experience with general or plastic surgeons preferred.
• Experience in the hernia space.

Responsibilities

• Educate and train physicians, hospital personnel and hospital staff on technical matters relating to AR&R products through case support, conducting and/or coordinating one-on-one in-servicing, and/or available internal/external physician education training programs.
• Coordinates with field sales, the logistics, timing, duration, strategy and execution of field level customer training and technical support of clinical cases.
• Establishes and maintains relationships with customers (surgeons, PA’s, general surgery coordinator, OR manager, nurses, scrub techs), hospitals and physicians.
• Obtains new users and applications for company products and services.
• Observes and reports market trends which affect AR&R sales, service and product development.
• Maintains relationships with the Region Manager, Territory Managers, ATMs and customers.
• Represents BD in accordance with policies and procedures.
• Processes customer complaints and returns in accordance with established procedures and policy.
• Maintains company automobile and company property.
• Complete and processes BDI reports including but not limited to: Procedural Specialist reports, expense reports, monthly product tracking reports and complaint reports in accordance with established procedures and policies.
• Fulfills the duty of a Territory Manager in vacant territories and supports AR&R procedures as directed by the Regional Manager.
• Other duties as required.

Benefits

• Salary ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility.
• The salary offered to a successful candidate is based on experience, education, skills, and actual work location.
• Salary ranges may vary for Field-based and Remote roles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree