Problem Gambling Program Administrator

State of North Carolina

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About The Position

The Problem Gambling Program Administrator leads the statewide strategy, implementation, and oversight of North Carolina’s Problem Gambling Program. This position is responsible for designing, managing, and continuously improving a comprehensive system of outreach, prevention, treatment, and recovery supports, including program development, evaluation, and workforce training. The Administrator provides statewide leadership and direction to expand access, strengthen service quality, and ensure alignment with state priorities. This role oversees key program functions both directly and through contracted partners. Core responsibilities include management and oversight of major statewide contracts, including: Problem Gambling Hotline Prevention and education services Clinical supervision and treatment services Statewide prevalence and evaluation studies In addition, the Administrator serves as the primary state-level liaison with federal, state, and local partners, providers, and stakeholders, representing North Carolina’s efforts to address problem gambling and advancing cross-system collaboration.

Requirements

• Candidates now meet the minimum qualifications of a position if they meet the minimum education and experience listed on the vacancy announcement.
• Master's degree in a discipline relative to the program from an appropriately accredited institution and four years of related experience; or Bachelor’s degree in a discipline relative to the program area from an appropriately accredited institution and six years of related experience; or an equivalent combination of education and experience.

Nice To Haves

• Knowledge of strategic planning, program development, and continuous quality improvement within Mental Health, Substance Use, IDD, and TBI systems, including problem gambling services at the state and national level
• Strong project and contract management skills, including budgeting, performance monitoring, and the ability to manage multiple priorities and deadlines
• Experience developing, implementing, and evaluating programs, policies, and data-driven performance measures to improve outcomes
• Demonstrated ability to collaborate effectively with diverse stakeholders across local, state, tribal, and federal systems, including nonprofit (501(c)(3)) partners

Responsibilities

• Leads the statewide strategy, implementation, and oversight of North Carolina’s Problem Gambling Program
• Designing, managing, and continuously improving a comprehensive system of outreach, prevention, treatment, and recovery supports, including program development, evaluation, and workforce training
• Provides statewide leadership and direction to expand access, strengthen service quality, and ensure alignment with state priorities
• Oversees key program functions both directly and through contracted partners
• Management and oversight of major statewide contracts, including: Problem Gambling Hotline Prevention and education services Clinical supervision and treatment services Statewide prevalence and evaluation studies
• Serves as the primary state-level liaison with federal, state, and local partners, providers, and stakeholders, representing North Carolina’s efforts to address problem gambling and advancing cross-system collaboration

Benefits

• The State of North Carolina offers excellent comprehensive benefits.
• Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis).
• Employees also receive paid vacation, sick, and community service leave.
• In addition, paid parental leave is available to eligible employees.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level