Probation Support Trainee - Sierra Vista

Cochise County•Sierra Vista, AZ

7d•Onsite

About The Position

Under direct supervision, performs basic work in assisting customers, processing court documents and files, and performs basic general clerical and administrative duties for the Probation Department. This is an entry-level, trainee position. Upon successful completion of the probationary period and the one-year training period, individuals in this classification are eligible for a non-competitive promotion to the Probation Support Staff position. The position is grant-funded, with continued employment dependent upon grant funding. All positions at Cochise County require a post-offer pre-employment background screening.

Requirements

High school diploma or equivalent
One (1) year experience in performing secretarial or legal clerical work
Must possess and maintain a valid Arizona driver's license
Ability to be covered by county insurance
Considerable knowledge of office equipment and software such as Microsoft Word, Outlook, and Excel
Considerable knowledge of general office procedures and practices to include record keeping, filing and typing forms, documents, and correspondence
Considerable skill in self-control, patience, initiative, courtesy, tact, and diplomacy
Considerable skill in operating a computer to enter and retrieve information
Considerable skill in attention to detail with data entry and letter generation
Ability to adhere to the Arizona Code of Conduct for Judicial Employees, exercising sound judgment in personal and professional matters
Ability to deal with interruptions
Ability to establish and maintain effective working relationships with coworkers, clients, members of other agencies, and the public
Ability to multitask
Ability to effectively work with time constraints and meet deadlines
Ability to follow verbal and written instructions
Ability to read, write, and speak English
Ability to communicate effectively both verbally and in writing

Nice To Haves

Preference may be given to individuals who read, write, and speak Spanish

Responsibilities

Answers phones and deals with clients and victims coming in for appointments (acts as receptionist)
Responds to routine questions from probation personnel and the public
Sorts and stamps incoming documents
Recognizes the chronological order of documents and significance of various file stamps and indicators placed on files and/or documents
Retrieves and delivers documents and files to various locations within the county’s probation offices
Retrieves and prepares files for court
Retrieves archived files
Maintains accurate and complete digital and physical files
Files documents with the court
Retrieves documents from the electronic case management system
Receives and distributes incoming mail for the department
Performs data entry
Enters and maintains data accurately in automated case management system and maintain lists
Adheres to teamwork to help accomplish the goals of the Department
Maintains absolute confidentiality of work-related issues, customer records, and restricted County information
May be required to travel to other offices for training and/or office coverage