Probation Officer Supervisor
About The Position
The Probation Officer Supervisor oversees day-to-day operations and staff responsible for court-ordered supervision and supportive services to court-involved youth, including youth supervised before and after adjudication. The position participates in a rotating, telephone-based on-call schedule with other Probation Supervisors to provide after-hours supervisory support. On-call duties are handled remotely and do not require in-person reporting during evening and weekend rotations. The supervisor manages staff and work assignments, supports probation operations and policy implementation, reviews case files, and helps ensure compliance with applicable policies and laws. The position also carries a probation caseload, develops case plans, performs court officer and reporter duties, and identifies community resources for probationers. The role requires completing a Microsoft Word skills test to continue in the hiring process; the assessment must be completed by the deadline specified in the job announcement.
Requirements
- Bachelor's degree in Psychology, Criminal Justice, Social Work, or a related field.
- Five years of probation experience, including lead or supervisory experience, or an equivalent combination of education, training, and experience providing the required knowledge, skills, and abilities.
- Complete a Microsoft Word skills test by the deadline stated in the job announcement to remain under consideration.
- Ability to exert moderate physical effort, including tasks that may involve climbing, balancing, stooping, kneeling, crouching, crawling, prolonged standing, and lifting, carrying, pushing, or pulling objects weighing 12–20 pounds.
- Ability to communicate orally for some tasks.
- Ability to perform essential functions that may involve exposure to adverse environmental conditions, such as rude or irate customers.
Responsibilities
- Supervise, direct, and evaluate assigned staff, including scheduling, timesheet review, employee counseling or discipline, performance appraisals, work direction, and staff training.
- Organize, prioritize, and assign work; ensure staff have necessary resources; monitor and inspect work; provide technical assistance; report progress to management; and assist with procedure manual revisions.
- Assist in developing and implementing probation policies and procedures; coordinate probation and support services; review dispositions, complaints, custody reports, and social summaries; prepare activity reports; and monitor legal and policy compliance.
- Review case files for completeness and accuracy, identify errors or omissions, ensure quality standards, and maintain records for assigned cases.
- Support efficient daily operations by advising staff on difficult cases, coordinating and authorizing releases, coordinating with law enforcement regarding probation violators, monitoring office supplies, and arranging equipment repairs and maintenance.
- Provide probation supervision for a caseload, review court records and orders, determine offender obligations, conduct intake interviews, collect case data, explain probation conditions and consequences of violations, perform drug screenings, communicate with probationers, and close or discharge cases as appropriate.
- Formulate offender case plans, establish goals and sanctions, secure court-ordered or sanctioned services, and monitor completion of court-ordered conditions.
- Perform court officer and reporter duties, including scheduling and presenting cases, notifying individuals of hearings, identifying witnesses and other relevant individuals, preparing and executing subpoenas and legal documents, testifying, researching cases, and recommending case dispositions.
- Identify community resources to meet probationers' needs.
- Attend intake, probation, supervisor, and management meetings.
- Participate in a rotating telephone-based after-hours on-call schedule, providing remote supervisory support during evening and weekend rotations.
- Complete the required Microsoft Word skills test by the deadline stated in the job announcement.
- Perform other related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
