Child Support)

New Jersey Courts•Mt. Holly, NJ

2d•Hybrid

About The Position

The New Jersey Judiciary is seeking an individual with strong problem-solving, customer service, and interpersonal skills for its Probation-Child Support division. This role involves managing a caseload of active child support cases, prioritizing cases, and resolving issues related to emancipations, credits, and income withholdings. The selected candidate will collaborate with Family Division and Welfare staff, generate financial notes, respond to client inquiries, and represent cases in Family Court. The position also involves advising judges, recommending incarceration for non-compliant parents, collecting court-ordered payments, and analyzing cases according to laws and regulations. The Judiciary offers a strong opportunity for growth within a team that operates with high standards of independence, integrity, fairness, and quality service, contributing to meaningful work that impacts the public.

Requirements

A bachelor's degree from an accredited college or university in any area, which includes or is supplemented by 24 credit hours in the behavioral or social sciences.
Applicants who are approaching their anticipated graduation date may apply. If selected, the applicant must complete their degree no later than their start date.
Submit a photocopy of their transcript at the time of application.
If selected, an official college or university transcript is required prior to start date.
For bilingual variant titles, candidates must pass the New Jersey Civil Service Commission Bilingual Communicative Ability Test (BICAT) performance examination or provide proof of having established bilingual proficiency with the New Jersey Civil Service Commission.

Nice To Haves

Lateral Reassignment: Open to employees of the Judiciary who have satisfactorily completed their Working Test Period in the career (classified) service title(s) and have an aggregate of at least one year of permanent service in the career (classified) service title(s) of Probation Officer or Probation Officer Bilingual.

Responsibilities

Manage a caseload of active child support cases.
Prioritize cases and resolve case issues dealing with emancipations, credits, and income withholdings.
Confer with the Family Division and Welfare staff to resolve complicated issues.
Generate appropriate and correct financial notes to both the local Finance Division and the State Disbursement Unit.
Respond to client inquiries and walk-in customers who may have difficult and challenging issues.
Appear in Family Court to present cases before a judge or hearing officer to provide information regarding the status of an order, warrant, modification or other issues.
Advise judges on case issues.
Recommend incarceration of non-compliant noncustodial parents.
Collect court-ordered payments.
Analyze cases in accordance with existing laws, regulations or professional practices.
Maintain case files in a neat and chronological order, ensuring required documentation and case actions are contained.
Comply with court rules and directives pertaining to the confidentiality of court records and case information, especially in cases involving domestic violence issues.
Utilize reports to make effective and appropriate referrals for Enforcement hearings, Bench Warrants, and/or employment programs.
Monitor data on NJKiDS with appropriate coding and information for an accurate case tracking system.
Maintain a history of relevant case activity through case notes in the NJKiDS computer system.
Upload all required documents into the NJKiDS computer system, EDOC page for a complete and accurate case history.
Inform clients or customers of their rights, entitlements or available services.
Monitor case flow or outcomes.
Respond to attorney, litigant or citizen complaints.
Prepare financial, review or evaluation reports.
Obtain affidavits, evidence or other materials for hearings or trials.
Interpret accounting or financial data.
Complete subpoenas, writs, or other related legal documents.
Provide testimony as an officer of the courts.
Outline (present) cases at hearings or court proceedings.