Probation Dispatcher I

Pima County

6d • Onsite

About The Position

Performs a variety of specialized radio dispatch tasks in direct support of probation field activities. Does not provide dispatch services to the public. Hiring Pay Range: $18.24 - $19.84 per hour. This role impacts officer safety through effective communication and maintaining professional composure. Hours: Weekends, irregular hours, and shift work may be required with possible extension of shift hours, at times with short notice. Remote work is not an option for this position.

Requirements

• A High School diploma or an equivalent GED certificate and one (1) year of customer service work experience.
• Or any equivalent combination of experience, training and/or education approved by Human Resources.

Nice To Haves

• Previous experience coordinating multiple incoming phones calls is a preferred qualification.

Responsibilities

• Monitors emergency and general support radio frequencies.
• Receives emergency/non-emergency calls from probation personnel, dispatchers and law enforcement agencies via radio system and telephone.
• Determines priorities of calls and dispatches required units or agencies in response.
• Receives/transmits radio calls to/from field units.
• Receives/transmits computer, fax or other messages.
• Maintains status/location of field units in dispatch computer.
• Directs appropriate people to scene in emergency situations.
• Enters/maintains automated records of radio traffic.

Benefits

• Arizona State Retirement System (ASRS)
• 15 paid vacation days
• 12 holidays
• 15 days of sick leave
• 12 weeks of 100% paid parental leave
• Employer-paid Short -term Disability
• Tuition Reimbursement $5,250 per year
• Health Wellness discount program
• Mental and Behavioral Health Benefits
• Paid Training with Advancement Opportunities
• Free access to court gym
• medical, dental, life insurance
• flexible spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED