Probation Administration Assistant

J.B. Hunt Transport Services, Inc.•Durango, CO

3d•$20 - $33•Hybrid

About The Position

The Probation Administrative Assistant uses their administrative and organizational skills to provide administrative support to the Juvenile Probation Department- Victims’ Services. You will work with a team of highly committed professionals who envision a future where all youth are connected to the community, contributing members of society, and accountable for their behavior. The Probation Administrative Assistant position will be assigned to the Juvenile Probation Victims’ Services Department. Judicial Branch facilities are located throughout Maricopa County. Position may be reassigned to other locations. Positions located in the detention facility will require a polygraph and TB Test. All positions will require an interview and thorough background check. About The Juvenile Probation Department: The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidenced-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity, and respect.

Requirements

High School Diploma or GED
Two (2) years of general clerical experience OR Combined Education and Experience Qualifications: Post-secondary education may substitute for experience on a year-for-year basis
Must have and maintain a valid Arizona Driver License as this position may require travel to various worksites throughout Maricopa County.

Nice To Haves

Bilingual in both Spanish and English.
Knowledge of: Administrative and clerical procedures and systems such as word processing, managing files and records, designing forms and other office procedures and terminology.
Knowledge of: Principles and processes for providing customer service, including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Knowledge of: Arizona Victims’ Rights and services.
Skill in: Microsoft Office Suite (Excel, Word & Outlook).
Skill in: Effective written and verbal communication.
Skill in: The operation of office equipment such as fax machine, printer/copier and computer terminals.
Skill in: Using effective time management to handle multiple tasks at one time with numerous interruptions.
Ability to: Interact professionally with the public, probationers, detainees, probation staff, court staff, stakeholders and other third-party agencies.
Ability to: Prioritize tasks and projects according to urgency.
Ability to: Accurately prepare and maintain records, files and reports.
Ability to: Operate computer equipment and use software programs to complete required paperwork, reports, email correspondence, conduct research on the Internet and perform other administrative tasks.
Ability to: Adjust to changing circumstances, remain flexible, take on other roles when necessary and adapt to changing priorities as the situation requires.
Ability to: Provide customers with clear explanations and directions verbally or in writing.
Ability to: Respond to customer inquiries and requests in a timely and complete manner and resolve issues at the lowest organizational level.
Ability to: Establish and maintain working relationships with others.
Ability to: Make sound decisions in accordance with regulations, policies, and procedures.

Responsibilities

Provides excellent customer service to the public, probation staff, court staff, stakeholders, and other agency personnel.
Answers telephones and emails to respond to a variety of customer and staff questions.
Reviews documents for accuracy and enters confidential information into appropriate computer system with minimal errors.
Copies, scans and faxes documents, distributes documents and mail, processes paperwork, stocks supplies, files documents.
Creates, maintains, and distributes files to the proper parties.
Utilizes computer to generate memos, reports and correspondence, and research file status.
Notarizes court documents.
Prioritizes tasks and projects.