Pro Shop Assistant - Lake Arbor Golf Club - Variable

City of ArvadaWestminster, CO
12d$16 - $20Onsite

About The Position

Provides exceptional customer service in the Pro Shop, over the phone, and during golf-related activities in support of the Golf Pro and Course Manager. Ensures guest requests and feedback are communicated professionally and addressed in a timely and efficient manner.

Requirements

  • Ability to use good judgment.
  • Ability to work independently.
  • Ability to maintain clean and neat appearance.
  • Ability to maintain adequate attendance.
  • Ability to follow instructions.
  • Ability to perform basic computer skills.
  • Ability to perform basic math, operate and balance register.
  • Ability to establish and maintain effective working relationships with the general public.
  • Ability to effectively communicate information, both verbally and in writing, to support organizational objectives and interact with all levels of personnel within the city in a positive and cooperative manner.
  • Must be able to operate a motor vehicle.
  • A valid Colorado driver’s license and acceptable driving record is required.
  • Must be 18 years or older.
  • Minimal physical effort typically found in clerical work.
  • Primarily sedentary, may occasionally lift and carry light objects.
  • Walking and/or standing as needed and minimal.

Nice To Haves

  • Knowledge of golf merchandise.
  • Related Retail and customer service experience a plus.

Responsibilities

  • Operates cash register and processes sales transactions accurately.
  • Assists customers with retail purchases, providing product information and recommendations.
  • Maintains a clean, organized, and welcoming Pro Shop environment.
  • Answers incoming calls and directs inquiries to the appropriate staff member.
  • Communicates with customers in a friendly, professional, and responsive manner.
  • Oversees and supports cart, range, starter, and marshal staff; assists in various areas as directed by the supervisor.
  • Frequently operates a personal or City-owned motor vehicle to drive to and from work locations throughout the City.
  • Performs other duties as assigned.

Benefits

  • Temporary, Variable Hour and Health Plan Eligible employees will earn 1 hour of sick leave for every 30 hours worked, up to a maximum cap of 48 hours.
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