Pro Sales Representative

American Woodmark•Kennesaw, GA

5d•Hybrid

About The Position

To identify, develop, oversee, and maintain successful relationships with key customers and personnel at Home Depot in a manner that maximizes sales of the American Woodmark portfolio of products and services to Home Depot Pro customers. The Pro Sales Territory is Atlanta, GA. This role requires a proven track record in sales with up to 3 years of successful sales or new business development experience. An undergraduate degree is preferred, but experience will be considered in lieu of a degree. Experience with Professional Contractors or within Project Management is preferred, and kitchen and bath cabinet experience including product knowledge is a plus. The ideal candidate will possess strong skills in sales, communication, planning, organization, and problem-solving, with proficiency in Microsoft Office Suite and ideally Salesforce CRM. The role involves identifying, developing, and implementing strategies to enhance relationships and drive sales growth, managing sales and services for Pro customers in the assigned territory, and planning and executing new Pro business development. It also includes developing business relationships with clients and Outside Sales Representatives (OSR), working with the existing field sales team, managing time and priorities effectively, developing and managing marketing and travel expenses, resolving customer concerns, conducting competitive analysis, and reporting on market insights. The position requires achieving sales, expense, and quality targets, executing OSR call strategies, managing customer relationships, implementing marketing programs, organizing events, mediating service and warranty issues, monitoring territory metrics, and promoting a team environment. The role aligns with American Woodmark policies and culture and typically does not have supervisory responsibilities. The territory covers the established Region(s) and reports to the Pro Sales Manager. Travel requirements include up to 60% in and out of town travel, typically by company car and commercial air carrier. Offices will often be out of a private home, and hours will vary as necessitated by business. The recruitment process may consist of phone, video, and in-person interviews. Physical requirements include the ability to stand, walk, talk, hear, use hands and arms, and occasionally sit. Must be able to lift 50 pounds overhead. A valid driver's license with a clean driving record is required. Offers may be contingent upon successful completion of a Background Check, Drug Screen, Physical Examination, and/or Motor Vehicle Check.

Requirements

Proven track record in sales with up to 3 years of successful sales or new business development experience
Ability to disseminate and utilize needed information from blueprints and schematics, including measuring
Drive, determination, and discipline of a self-starter
Proactive, go-getter approach focused on cold calling and generating new leads
Excellent oral and written communication skills with external and internal groups
Energy and focus to be goals and results orientated
Excellent planning and organization skills, including ability to multi-task and prioritize workload
Conflict resolution over sensitive or complex issues, with demonstrated decision-making skills
Proficient use of Microsoft Office Suite applications
Ability to read, and interpret common business documents including technical reports, charts, graphs, and diagrams.
Ability to listen and communicate effectively with customers/clients to respond to common inquiries or complaints from customers/clients, members of the business community and public.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percent and to interpret graphs and diagrams.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
Regularly required to stand, walk, talk, or hear.
Frequently required to use hands to finger, handle, or feel and reach with hands and arms.
Occasionally required to sit.
Must be able to lift 50 pounds overhead.
Must have valid driver's license and no record of previous suspensions/revocations within the last 3 years, along with no more than 3 moving violations in the last year.

Nice To Haves

Undergraduate degree: experience will be considered in lieu of a degree
Experience with Professional Contractors or within Project Management is preferred
Kitchen and bath cabinet experience including product knowledge is a plus
Proficient use of CRM (Salesforce) is a plus

Responsibilities

Identify, develop, and implement a strategy that results in enhanced relationships between Home Depot and their Pro customers resulting in incremental sales growth for American Woodmark Pro products
Responsible for sales and services related to Pro sales in assigned territory
Responsible for all new Pro business development planning and execution
Develop business relationships with client territory and Outside Sales Representatives (OSR)
Work with existing field sales team to grow overall understanding and identify Pro sales opportunities
Demonstrate and utilize effective time management and priority selling skills to maximize productivity and call efficiency
Develop and manage marketing, travel, and entertainment costs to maximize the growth of territory sales
Diagnose, resolve, and communicate customer concerns and resolutions regarding service and warranty issues
Conduct comparative analysis on competitor designs and quotes to convert potential sales
Gain understanding of competitors within the marketplace and provide reporting back in terms of product, pricing, and promotions
Achieve sales, expense, and transactional quality targets
Develop and execute OSR call strategies
Maintain and Manage business relationships with key customers
Execute marketing programs and promotions
Organize and participate in Managed Account Events (MAE) within territory
Mediation of service and warranty issues
Monitor and act on all territory metric reporting
Maintain and promote a team environment among all American Woodmark personnel
Analyze designs and provide feedback for alternative solutions for cost effectiveness
Align with American Woodmark policies and procedures in performing responsibilities of job
Be a model of the American Woodmark culture