Pro & Go Technician

Sonova AG • Mississauga, ON

1d • CA$40,000 - CA$60,000 • Onsite

About The Position

This position is responsible for performing electro-acoustical tests using ProGo test software and final order verification. The role involves ensuring product quality through various inspections and tests, managing non-conforming products, and confirming orders for invoicing. Additionally, the technician will be responsible for the maintenance and calibration of the test station and fulfilling total QC functions according to the ISO Quality Policy Manual. The position may also require occasional assembly of custom tips and earmolds with hearing instruments.

Requirements

• Elementary education or equivalent required
• Strong organizational skills, attention to detail, and effective time management abilities
• Ability to work collaboratively in a team environment while demonstrating problem-solving skills and the capability to work independently with minimal supervision
• Ability to accurately follow work instructions, review customer order forms, and identify inconsistencies or discrepancies
• Basic computer skills
• Good hand-eye coordination for connecting instruments with programming interfaces
• Full compliance with safety and ESD standards, cleanness in the workplace and other policies as described in the Employee Handbook and ISO Manual is mandatory
• Communication with various departments within organization (order clarification, none-conformance rejects etc.)

Nice To Haves

• Secondary education or equivalent considered an asset
• Previous hearing aid ANSI testing experience considered beneficial
• Professional working proficiency in English considered an advantage
• Knowledge of SAP considered a plus

Responsibilities

• Perform electro-acoustical test using ProGo test and configuration software
• Final visual and listening inspection
• Collecting information about non-conforming products
• Perform Wireless Quality Test (WQT)
• Last Step Order Confirmation (Invoicing)
• Maintenance and calibration of the test station
• Total QC function according to ISO Quality Policy Manual
• Any other function required by management in accordance with Training Grid

Benefits

• Wellness benefit
• Paramedical (massage therapist, naturopath, etc.)
• Competitive compensation including variable component
• Employer match on pension contributions
• Mentorship program
• Career development plans

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED