PRN Receptionist

Western Home Communities•Madrid, IA

1d•Onsite

About The Position

Madrid Home is seeking a friendly and welcoming PRN Receptionist to work in our Madrid community. An ideal candidate will have a strong desire to provide a wonderful first impression, create fulfilling lifestyles for the people around them, and takes great pride in the service they provide. Your day-to-day will include greeting those who visit, answering calls and relaying messages, respond to emergency response pendants as needed, cleaning guest rooms as needed to ensure a clean and enjoyable experience for guests, and providing services and supplies for residents such as mail, packages, and requests. You will have the opportunity to build lasting relationships with those you serve and work alongside, as well as continue to improve your customer service skills. Western Home Communities is a continuing care retirement community (CCRC). That means we offer residential living for seniors at every stage of health, activity and independence, from those who need no assistance, to others who require round-the-clock nursing care. This is often referred to as the continuum of care. The ideal candidate for this position supports the Western Home Communities values of people first, servant spirit, innovation and financial integrity. We offer an array of living options, care, and services for the well-being of our clients. Join our team to make a difference in the lives of those we serve! At Western Home, our mission is to help older adults live fulfilling lives through people-first care, meaningful relationships, and a strong sense of community. Our team members lead with a servant spirit, act with integrity, and embrace innovation to create a welcoming and supportive environment for residents and families.

Requirements

Ability to work weekends
Valid Drivers license and reliable vehicle
Must be able to read, write, and speak fluent English
Computer experience and general clerical skills
Exceptional attendance
Servant spirit

Nice To Haves

Two years of related experience

Responsibilities

Greet coworkers, residents, family members, and guests in a friendly and professional manner
Cleans guestrooms on an as-needed basis, to ensure a clean and enjoyable experience for guests
Answer telephones and relay messages, as needed
Respond to emergency response pendants, as needed/required
Carry and respond to universal emergency phone, if applicable.
Provide services and supplies for residents such as forwarding mail, delivering packages and flowers, and submitting maintenance requests
Assists departments with performing miscellaneous administrative tasks as requested