Prn Concierge

Morningside of Gastonia • Gastonia, NC

7d • Onsite

About The Position

TerraBella Senior Living is looking for a Concierge to join our community Morningside of Gastonia. Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.

Requirements

• High school diploma or general education degree (GED) preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Responsibilities

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors.
• Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Benefits

• competitive pay
• medical, dental, vision, life, and disability insurance
• paid time off and holidays
• a 401(k) with employer match
• paid training and career growth opportunities
• wellness-related benefits
• Employee Assistance Program (EAP)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED