Private Wealth Program Director

Old National Bank•Minneapolis, MN

About The Position

Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving. We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of Impact Network Groups led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.

Requirements

Bachelor’s degree in Finance, Business, or related field required
5–10+ years of experience in wealth management, advisor platform operations, or financial services
Experience working with LPL Financial or similar broker-dealer platform preferred
Strong understanding of advisor compensation structures, onboarding processes, and operational workflows
Proven ability to manage multiple priorities, deadlines, and complex processes simultaneously
Strong communication, organizational, and stakeholder management skills
Ability to work effectively across teams and functions in both in-person and virtual environments
Knowledge of regulatory and compliance considerations within wealth management
Willingness to travel as needed

Responsibilities

Oversee the operational infrastructure and day-to-day program management of the Private Wealth advisory platform.
Serve as the central point of coordination between advisors, LPL Financial, product partners, and internal stakeholders to ensure seamless execution of advisor onboarding, compensation processes, client servicing, and platform initiatives.
Combine strong operational leadership, relationship management, and problem-solving capabilities to enhance advisor experience, support client outcomes, and drive strategic business initiatives across the Private Wealth organization.
Serve as primary liaison with LPL Financial on operational, contractual, and administrative matters.
Maintain oversight of LPL contract items and act as an authorized signer as required.
Escalate issues to LPL and ensure timely resolution of advisor and client-related matters.
Manage participation in LPL pilot programs and coordinate conference access, benefits, and sponsorship engagement.
Submit compensation and structural changes to LPL for approval.
Oversee end-to-end advisor lifecycle, including onboarding, onboarding support, and terminations.
Conduct initial calls with prospective recruits and support recruiting and integration efforts.
Lead new advisor onboarding and training program (including structured multi-session curriculum).
Provide ongoing guidance on professional designations and advisor development processes.
Review and approve monthly advisor commission payouts.
Resolve commission-related issues and escalate discrepancies as needed.
Oversee compensation plan administration, including changes and interpretation.
Submit and manage payments for advisors in sunset or transitional compensation plans.
Ensure all compensation processes are accurate, timely, and compliant.
Partner with advisors on client case discussions, providing operational and strategic guidance.
Support account transfers and key operational workflows impacting client accounts.
Manage rep code setup, split arrangements, and compensation structure updates.
Coordinate product partner engagement to support advisor solutions and client needs.
Deliver consistent advisor communications regarding platform updates, policies, and initiatives.
Review and approve client accommodation requests in alignment with firm standards.
Oversee and resolve client complaints, ensuring timely, professional outcomes.
Maintain high standards for client experience across operational touchpoints.
Approve advisor client marketing expenses in accordance with policy and budget guidelines.
Ensure appropriate access is granted to advisor systems and rep IDs.
Coordinate P-Card allocation processes with internal finance partners.
Support adherence to regulatory requirements and internal risk management protocols.
Lead and support key projects that enhance advisor experience, platform scalability, and operational efficiency.
Coordinate speakers, sponsors, and logistics for in-person advisor meetings and events.
Partner with internal teams and product partners to execute strategic initiatives.
Identify opportunities to improve workflows, reduce friction, and enhance program effectiveness.