Private Wealth Management Account Opening Specialist
About The Position
The Private Wealth Management (PWM) Account Opening Specialist is responsible for working with various areas within Wealth Management and Operations to successfully fulfill new account opening requests for banking deposit accounts and trust and investment accounts. The position is a subject matter expert and has deep knowledge and understanding of Private Wealth Management products and the procedures related to new account opening and funding. Acts as the primary internal contact and owns the process from initiation to account funding. This includes monitoring of various stages within the account opening process, understanding Service Level Agreements, and taking ownership over communication and follow up with local Advisors and support staff. Coordinates activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner. Resolves issues relating to missing or conflicting information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers and operations staff, where applicable.
Requirements
- Associate's degree and/or five or more years of relevant experience
- Basic knowledge of applicable department operations/policies and bank products/services obtained through training and experience
- Effective verbal, written, and interpersonal communication skills
- Proven client service and problem resolution skills
- Proficient computer navigation skills using a variety of software packages including Microsoft Office applications
- Ability to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Responsibilities
- Work with various areas within Wealth Management and Operations to successfully fulfill new account opening requests for banking deposit accounts and trust and investment accounts.
- Act as a subject matter expert with deep knowledge and understanding of Private Wealth Management products and the procedures related to new account opening and funding.
- Act as the primary internal contact and own the process from initiation to account funding.
- Monitor various stages within the account opening process.
- Understand Service Level Agreements.
- Take ownership over communication and follow up with local Advisors and support staff.
- Coordinate activities with various departments to ensure that customer's products and services are successfully implemented in a timely, accurate and efficient manner.
- Resolve issues relating to missing or conflicting information and documentation by communicating and coordinating efforts with customers, sales staff, relationship managers and operations staff, where applicable.
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
- Incentive and recognition programs
- Equity stock purchase
- 401(k) contribution and pension (all benefits are subject to eligibility requirements)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
