Private Wealth Client Associate

Bank of America • New York, NY

3d • $25 - $44 • Onsite

About The Position

Merrill Wealth Management provides comprehensive wealth management and investment products and services to individuals, companies, and institutions. Its Financial Advisors and Wealth Management Client Associates help clients pursue their goals through personal advisory relationships and access to Merrill investment insights and Bank of America banking services.

The Private Wealth Client Associate provides client service support to potentially multiple Financial Advisors. The role supports strategic and operational objectives and client advocacy within the Financial Advisors’ businesses, customizing solutions to their needs. The associate is often the primary Merrill point of contact for clients’ service needs. Merrill describes its work culture as in-office, supporting collaboration, engagement, and career development, with flexibility based on role responsibilities and business needs.

The position is based at 225 Liberty Street, New York, NY. It is a first-shift role with 37.5 hours per week. The stated hourly pay range is $25.00–$44.00; offers depend on experience, education, and skill set. The role is eligible for an annual discretionary incentive and benefits, including access to paid time off.

Requirements

• Be an enthusiastic, highly motivated self-starter with a strong work ethic and an intense focus on results.
• Demonstrate a client-centric mindset and act in the client’s best interest.
• Have the ability to learn and adapt to new information and technology platforms.
• High school diploma, GED, secondary school, or equivalent.
• Professional verbal and written communication skills.
• Strong computer application skills, including Microsoft Word, Excel, PowerPoint, and Salesforce.
• Demonstrate sound judgment and discretion when handling sensitive information.

Nice To Haves

• Currently hold or be pursuing FINRA Securities Industry Essentials (SIE), Series 7, and/or Series 66 (Series 63 and 65 accepted in lieu of Series 66).
• Industry knowledge and understanding of investment products.
• Experience working with clients, quickly fulfilling their needs, delivering complex solutions, and providing an excellent client experience.
• Comfort operating in a fast-paced environment with changing and evolving responsibilities.
• Detail orientation.
• Commitment to continuous learning and professional growth.
• Skills in account management, client management, customer and client focus, issue management, oral communications, business development, client solutions advisory, pipeline management, prioritization, administrative services, emotional intelligence, referral identification, and written communications.

Responsibilities

• Provide excellent client service by educating clients about the bank’s service and banking offerings.
• Ensure client materials are timely, accurate, and complete, and follow up on client and Financial Advisor requests.
• Help ensure practices align with bank policies and procedures to support operational excellence, protect clients, and manage risk.
• Identify, deepen, and maintain client relationships by emphasizing bank offerings and encouraging their incorporation into clients’ day-to-day practices; communicate outputs to the Financial Advisor.
• Support day-to-day team activities and needs, including covering roles during absences or seasonal increases in need, while maintaining a client-first mindset.

Benefits

• Benefits eligible.
• Access to paid time off.
• Eligible to participate in an annual discretionary incentive plan, with awards based on individual performance and behavior, line-of-business and/or group performance and contributions, and overall company success.
• Employee resources and support.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED