Private Wealth Associate

Fidelity Canada•Toronto, ON

4d•CA$68,000 - CA$79,000•Hybrid

About The Position

The Private Wealth Associate is responsible for providing ongoing support for the Relationship Managers and the Private Wealth team. This client focused role will deliver exceptional service to high-net-worth clients by maintaining and growing client relationships through portfolio administration, financial planning support, investment coordination and proactive client service. The individual in this position will have a strong financial acumen, operational excellence and relationship management skills with a passion for wealth management and client experience.

Requirements

Excellent interpersonal, communication, presentation and organizational skills
Strong understanding of investment products, financial markets and wealth planning concepts
High attention to detail and ability to manage multiple priorities in a fast-paced environment
Fast learner and effective problem solver
2+ years of experience in wealth management/private banking/investment operations required
Proficiency with MS Suite, CRM systems, and portfolio management platforms required
University Degree in Finance, Economics, Business Administration, or related field required, or equivalent work experience

Nice To Haves

Experience working with high net-worth or ultra-high net-worth clients is considered an asset
CFA, CFP, CIM, or progress towards an industry designation is an asset

Responsibilities

Serve as a primary point of contact for clients regarding account inquiries, transactions and service requests
Build and maintain trusted relationships through proactive communication and white-glove service
Coordinate client meetings, portfolio reviews and follow-up actions
Assist Relationship Manager in preparing customized financial presentations and investment proposals
Assist with problem resolution that enhances the client experience including account opening, transfers and all other transactions
Support portfolio management activities, including account monitoring, rebalancing coordination and performance reporting
Assist in developing financial plans tailored to client goals, risk tolerance and investment objectives
Complete tasks according to outlined processes while proactively communicating with Relationship Manager
Attend meetings with Relationship Manager when needed, provide support and documentation of interactions
Facilitate account opening, onboarding, transfers and account maintenance
Ensure accuracy and compliance of client account documentation and regulatory requirements
Process client-directed transactions with quality controls and documentation to ensure all is in good order
Ensuring any operational task is kept onside with regulations, policy & procedure including risk mitigation
Run client reporting for client and transactional oversight
Work in partnership with our internal partners including Compliance, Risk, Audit, Portfolio Services Group, and Tax and Estate planning teams
Support Relationship Manager with prospecting efforts, networking initiatives and client events
Contribute to marketing initiatives and client engagement strategies

Benefits

Competitive compensation package
Base Salary and Discretionary Performance Bonus
RRSP Contribution
Flexible working arrangements
Competitive total compensation
company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums
up to $6000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs
Extensive professional development opportunities
access to over 11,000 training and development courses
tuition reimbursement
monetary rewards for completing a required designation