Private Markets Product Development Lead – Investor Services & Transfer Agency, AVP

State Street•Boston, MA

About The Position

State Street’s is making a multi-year strategic investment in Private Markets and the Alternatives Product organization seeks a business analyst with experience in financial services to support our Investor Services product development program and offering. With the democratization of Private Markets, the client demand and opportunities to further enhance our capabilities and offering play a significant role in growing our business. The individual will be a key member of our product development team focused on enhancing our Investor Services offering for private market and alternative funds. More specifically, performing business analysis and project management for the our development program and offerings. The role will report to the VP of Product Development for Investor Services and Transfer Agency and work alongside peers to align on a global platform and offering including closed end and international alternative fund. The product offering (capabilities, services and platform) includes investor servicing, transfer agent, connectivity solutions for distribution and the digital tools and experience for clients (GPs and their end clients). As part of our Private Markets Investor Services product development team, the role will specifically work at the direction of the Product Development Manager, helping to create our development plans, manage development programs, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities. The product and capabilities development work are expected to align with increasing our market share, closing product gaps to support client retention, client growth, and enhancing client experience. The role requires willingness to learn, collaborate across different operational and technology teams, perform analysis, develop business requirements (epics and stories) and operate as a product owner within an agile development process. The successful candidate must be highly organized, possess strong analytic skills, ability to operate independently, good communication skills and an ability to move seamlessly between multiple projects/implementations with changing client requirements. Experience with Private Investments and/or asset servicing is preferred.

Requirements

Highly organized, strong analytic skills, ability to operate independently and to move seamlessly between multiple projects/implementations with changing client requirements.
Strong communication and interpersonal skills, written and oral.
Demonstrate strong project management and process transformation skills.
Ability to organize, prioritize, balance multiple tasks and manage time effectively.
Ability to facilitate project working groups, strong data gathering skills and requirements writing (epics and stories).
Minimum of 7 years of experience in investment operations, project management, client implementation and/or business analysis.
Experience with business analysis in an agile environment is strongly preferred.
Knowledge of products and processes related to the financial services industry, investor services or private funds would be an advantage.

Nice To Haves

Experience with Private Investments and/or asset servicing is preferred.
Subject matter knowledge across Asset Servicing, Investor Services, Transfer Agency, Private Market and Alternative Fund Investments a plus.

Responsibilities

Lead and/or perform the execution of specified Private Equity development programs, including partnering with other members of the client facing, product, global delivery (operations) and technology teams.
Help create assigned development plans, manage development execution, coordinate requirements gathering, translating and participating in the agile development process, testing and roll-out of capabilities.
Facilitate program governance including compliance with policies, best practices, oversight of issues, risks, audit and compliance items in support of program reporting.
Participate as product owner or assigned role for agile development programs including organizing program, status tracking, execution status meetings, issue escalation/resolution, and communicating status to internal and external stakeholders.
Participate in development of transition plan to migrate new capabilities into our operating model; and addressing the administrative aspects of establishing the product or service offering.
Develop a deep understanding of the current technology and operating models within State Street supporting and affecting Private Equity clients. This knowledge will increase your ability to create effective plans and execution of development.
Collaborate with other teams to share approaches, develop best practices and improve the teams capabilities to successfully execute and deliver new capabilities or better serve clients.
Support annual product assessment, planning and funding prioritization activities as requested by Manager.
Support development of the Private Equity Product roadmap as directed by Manager.

Benefits

our retirement savings plan (401K) with company match
insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
paid-time off including vacation, sick leave, short term disability, and family care responsibilities
access to our Employee Assistance Program
incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
eligibility for certain tax advantaged savings plans
inclusive development opportunities
flexible work-life support
paid volunteer days
vibrant employee networks