Private Dining Room Attendant/Server - PRN
About The Position
The Glen is seeking a highly motivated team member to join our Culinary Team as a Private Dining Room Attendant. The Glen has a rich history of over 125 years and is committed to remaining at the forefront of the industry and a vital part of the local community. The organization fosters a "resident directed" philosophy that caters to each resident's individuality by respecting their choices, preserving their dignity, and giving them every opportunity to live a purposeful life. The Glen emphasizes the value of connection, encouraging team members to build relationships among themselves and with the residents they serve.
Requirements
- High school or equivalent preferred.
- Previous dining room attendant or server experience and/or training preferred.
- Completion of ServeSafe course upon hire.
- Must be a people-oriented individual.
- Excellent oral communication skills.
- Ability to work with a diverse group of people.
- Computer skills appropriate to job tasks include Point-of-Sale system.
- Organizational and time-management skills.
- Ability to read, speak, write, and follow oral and written instructions.
- Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
Nice To Haves
- Some familiarity with basic cooking skills (e.g., salad preparation, dessert plating).
Responsibilities
- Greets guests and presents them with the menu.
- Informs guests about the special items for the day and menu changes.
- Suggests food and beverages to the guest.
- Takes food and beverage orders from the guest on order-taking pads or handheld Point of Sale (POS) system.
- Obtains revenues, issues receipts, and accepts payments.
- Performs cleaning tasks as needed or directed by supervisor.
- Fills in for absent staff as needed.
- Enters orders on the POS machine, ensuring special requirements are noted.
- Communicates with guests and provides assistance with their queries.
- Coordinates with kitchen staff to ensure smooth operation and resident/guest satisfaction.
- Serves food and beverage to the guest as per the course of order.
- Observes guests and ensures their satisfaction with the food and service.
- Promptly responds to guest requests.
- Buses tables when guests leave.
- Maintains a proper dining experience, delivering items, fulfilling customer needs, offering desserts and drinks, removing courses, replenishing utensils, and refilling glasses.
- Adheres to grooming and appearance standards consistently.
- Assists with stocking and maintaining dining room par stock levels and side stations.
- Helps other areas of the restaurant, such as answering telephones and completing financial transactions for Take-Out.
- Closes the shift on the POS terminal.
- Performs other duties assigned by supervisor or manager.
Benefits
- Competitive pay-rates
- 403 (b) Retirement Plan
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
