Private Dining and Events Manager | New Restaurant TEN TEN at One Washington Circle Tapestry by Hilton

Concord Hospitality Enterprises•Washington, DC

18h•$62,370 - $77,963•Onsite

About The Position

Concord Hospitality is seeking a proactive and results-driven Private Dining Sales & Events Manager to drive private dining, restaurant buyouts, group dining, and special event sales. This role combines sales, event management, client relationship development, and guest service, with a focus on generating incremental revenue and delivering exceptional experiences. A flexible schedule, including evenings, weekends, and select customer events, is required. As a Concord Leader you will be responsible to: Inspire greatness in your team. Encourage and support team members to reach their full potential. Create a work environment that is a Great Place to Work for all. Lead with integrity, transparency, respect, and professionalism. Care for your team and their families.

Requirements

Minimum 2 years’ experience in private dining, catering sales, event sales, restaurant sales, hotel sales, event management, or a related hospitality field (or equivalent combination of education and experience)
Proven ability to generate new business, build client relationships, and achieve sales and revenue goals
Strong communication, negotiation, organizational, and interpersonal skills
Excellent attention to detail with the ability to manage multiple events, deadlines, and priorities simultaneously
Strong knowledge of food and beverage operations and event planning practices
Ability to conduct professional client meetings, site tours, and event consultations
Self-motivated, proactive, and entrepreneurial with strong time-management and follow-through skills
Ability to work collaboratively with clients, vendors, hotel leadership, restaurant management, culinary teams, and event staff
Ability to work a flexible schedule, including evenings, weekends, holidays, and select customer functions and events as business needs require
Proficiency with Microsoft Office and the ability to learn and utilize sales, event, and hotel technology systems

Responsibilities

Generate private dining, restaurant buyout, group dining, and special event sales through prospecting, networking, relationship development, and follow-up with existing and prospective clients
Serve as the primary point of contact for clients throughout the event planning process, from initial inquiry through post-event follow-up
Manage private dining and special events from start to finish, including responding to inquiries, developing proposals, negotiating contracts, detailing events, and coordinating turnover to operations
Create customized proposals, contracts, event orders, BEOs, menus, and packages based on client needs and event requirements
Conduct site inspections, client meetings, and event walk-throughs to secure business and finalize event details
Partner with restaurant management, culinary, front-of-house, and back-of-house teams to ensure successful event preparation and execution according to Concord Hospitality standards
Coordinate with external event vendors, including florists, rental companies, security, entertainment, and other event partners as needed
Work with hotel leadership and operations teams to plan, promote, and execute private events, including influencer receptions, ticketed events, promotional events, and other special experiences
Maintain accurate and timely event information, including contracts, event orders, BEOs, billing details, concessions, group history, cut-off dates, and other key event requirements
Monitor and manage all pre-event, event, and post-event details to ensure clear communication and seamless execution
Develop and maintain existing accounts and actively identify and pursue new business opportunities for the restaurant and hotel
Consistently achieve established sales activity and individual revenue goals through proactive and reactive sales calls, appointments, site tours, networking, and other business development activities
Partner with internal and external teams to accurately forecast food and beverage revenue and identify opportunities to maximize sales
Maintain fiscal responsibility for event-related rentals, supplies, and other expenses
Recap completed events and provide recommendations to sales, operations, and culinary teams to improve future events and maximize revenue
Develop and execute social media and digital marketing initiatives in partnership with marketing partners to promote private dining and special events
Maintain current knowledge of food and beverage offerings, pricing, presentation, event trends, and industry practices
Respond to internal and external customers in a timely, professional manner and communicate clearly and effectively across all channels
Learn and effectively utilize applicable sales, event, hotel, and restaurant systems and processes to manage leads, track sales activity, and achieve individual and team goals
Attend customer functions and events as needed to support client relationships and ensure successful event execution