Private Client Specialist I - Marlton, NJ

TD•Marlton, NJ
•$26 - $42

About The Position

The Private Client Specialist I provides sales and relationship support to Relationship Managers and Investment Advisors serving high-net-worth clients, with support spanning banking, lending, and high-net-worth investing. The role primarily manages client onboarding, ensuring timely and accurate initiation of new accounts, transfers, fundings, and related communications. It also participates in basic financial planning discussions and client relationship reviews and provides administrative, analytical, and service support to Relationship Managers, Trust Advisors, and Investment Advisors. Working under supervision, the specialist executes tasks on private banking, investments, and trust platforms; handles complex financial transactions; and uses financial planning software. The specialist may serve as a subject matter expert for Sales Support, a primary contact for portfolio information and basic financial planning, and a resource for other wealth management areas. The position requires professional, compliant service to clients and the public, collaboration with team members and specialists, and accurate administration of accounts, client information, and projects.

Requirements

  • Experience in professional services and working with affluent clients is required.
  • Series 7 and at least one of Series 63, 65, or 66 registrations are required; candidates may be considered with at least one required registration and, if hired, must obtain all required licenses within the defined period provided at hire.
  • Internal candidates must have at least 3 years of experience working with TD client platforms.
  • Knowledge of Microsoft Word, Excel, and PowerPoint and experience with contact management databases are essential.
  • Ability to work with minimal supervision and demonstrate initiative.
  • Strong administrative ability and exceptional organization, including managing multiple responsibilities and timelines.
  • Ability to generate reports relevant to managing client investment portfolios and reasonable knowledge of investments, with a preference for an administrative support focus.
  • Proven track record of delivering results and executing with excellence.
  • Excellent written and verbal communication skills.
  • Ability to execute tasks on required private banking, investment, and trust platforms and competence using financial planning software.
  • Must complete a criminal and financial background investigation pursuant to FINRA Rule 3010(e) and successor regulations.
  • Must adhere to applicable regulations, firm policies, TD Wealth FCRM/ATF procedures, Customer Identification Program, and due diligence requirements.

Nice To Haves

  • Bachelor's degree preferred.
  • Knowledge of investments, banking, and credit products preferred.

Responsibilities

  • Provide sales and relationship support to Relationship Managers and Investment Advisors serving high-net-worth clients.
  • Coordinate client onboarding, including discovery, introductions to Investment Advisors and Trust Advisors as appropriate, and completion of client profiling documents.
  • Support timely and accurate new account openings, transfers, fundings, and client communications.
  • Participate in basic financial planning discussions and client relationship reviews.
  • Assist in identifying client needs and suggesting appropriate banking, lending, and investment solutions to deepen client relationships and wallet share.
  • Coordinate with tax, trust, and estate specialists to provide interdisciplinary expertise for complex clients.
  • May act as a primary contact for portfolio information and basic financial planning, and resolve more difficult client issues and requests.
  • Identify opportunities within client portfolios to connect clients with Retail, Commercial, and other Wealth Partners.
  • Perform administrative and client service support, including filing, report generation, presentation materials, written proposals, and spreadsheet reporting.
  • Respond to inquiries and information requests independently or direct them to the appropriate person or area.
  • Assist with account administration, retention, specialized services, and other wealth-management responsibilities.
  • Maintain databases and computer systems, enter and update transactional and other data, ensure accuracy, and create reports as required.
  • Keep team members informed about account administration, retention, and project status; guide and direct others as necessary.
  • Complete assigned administrative and client-service work in accordance with policies and operating procedures, and complete applicable specialized training.
  • Identify and recommend technology or process improvements that may increase productivity and client satisfaction.
  • Follow applicable federal, state, SRO, firm, and TD Wealth FCRM/ATF requirements, including Customer Identification Program and customer due diligence procedures; complete required continuing education.
  • Contribute to team performance and collaboration, represent TD Wealth professionally, and support community and charitable initiatives.
  • Provide proactive verbal and written communication to help assigned team members meet client service commitments.

Benefits

  • Base salary and variable compensation or incentive awards, potentially including cash and/or equity awards through an incentive plan.
  • Health and well-being benefits.
  • Savings and retirement programs.
  • Paid time off, including Vacation PTO, Flex PTO, and Holiday PTO.
  • Banking benefits and discounts.
  • Career development, training, mentoring programs, and reward and recognition.
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