Private Client Portfolio Manager

Enterprise Bank & Trust•Clayton, MO

1d•Onsite

About The Position

The Private Client Portfolio Manager serves as one of the bank’s more experienced front-line client service associates and is responsible for delivering a quality experience to our valued private banking and wealth clients/prospects. Key job functions include administrative requirements to open new accounts and utilize new bank services, participate in loan processes and support team with business development efforts.

Requirements

Excellent interpersonal, client service, and sales skills.
Excellent written and verbal communication skills.
Professional appearance and demeanor, including excellent phone etiquette.
Strong work ethic with the ability to analyze and rationalize decisions.
Team-oriented, possess a positive attitude and work well with others.
This position requires a person who is capable of relating to individuals of various backgrounds and social standing.
Situations that present themselves may require sensitivity to both client and bank needs and goodwill.
Represent the bank in a manner that maintains the highest level of confidentiality.
Strong organizational skills, detail-oriented with the ability to establish priorities and to handle transactions with a high degree of accuracy and timeliness.
Must be able to multi-task and work independently.
Familiar with a variety of account ownerships, both personal and business to effectively assist clients’ needs in opening accounts and obtain required documentation.
Skilled in operation of a personal computer, including intermediate Microsoft Word, Excel, PowerPoint Google Mail
Knowledge of IBS, Image Now, Salesforce, FIS, and Finzly Wires
National Mortgage Licensing System (NMLS) registration under the terms of all appropriate regulations.
Notary

Responsibilities

Support Private Banking Relationship Managers (PBRM) by opening new accounts for Private Banking clients.
Complete “set-up” forms for new products and services sold.
Have knowledge of bank products in order to make recommendations for products and services the clients and prospects may utilize.
Identify cross-sell and new deposit opportunities
Ability to understand and interpret various legal documents, such as, court orders, letters of testamentary, trust documents, durable power of attorney, bank disclosures, new accounts agreements, etc.
Input loan applications and required financial data for loan requests into bank’s loan system.
Work with PBRM and client to assemble and coordinate financial information required and deliver to credit department for analysis.
Download loan documents, review for accuracy and coordinate with PBRM.
Manages loan closing and funding.
Provide client service via telephone, email and in person requests.
Research and resolve client issues, acting as the client liaison with other bank departments.
Follow up with clients to assure resolution.
Develop and maintain long-term relationships with clients.
Provide back up to PBRM when needed.
Participate as a private banking team member to accomplish private banking goals and objectives.
Support PBRM with their marketing plans and objectives.
Assist PBRM in efforts to mine commercial portfolios for prospect and cross sell opportunities.
Assist Private Banking with Salesforce reporting, pipeline management and meeting agendas.
Participate in offered training classes to maintain and acquire additional job knowledge and skills.
Comply with all department and company policies, procedures and banking regulations.
Perform other duties as assigned.