Private Client Manager

Treasury Wine Estates • Napa, CA

1d

About The Position

Treasury Wine Estates (TWE) is a global wine company whose purpose is “Boldly Cultivating” value through its brands, wine, people, and environment. The company aims to become the world’s most desirable luxury wine company by creating enriching experiences for consumers, customers, partners, suppliers, and employees.

The Private Client Manager is responsible for achieving an individual sales target and contributing to the Direct to Collector revenue plan. The role develops new and existing high-value collector relationships, manages a qualified sales pipeline, and creates commercial opportunities through allocations, curated offers, gifting, memberships, and bespoke experiences. It also plans high-touch events, develops external partnerships, maintains client and sales records, and provides forecasts and performance reporting. The role works cross-functionally and protects Penfolds’ luxury positioning through appropriate client engagement, product stewardship, and service standards.

The anticipated annual base compensation is $111,000 to $123,600. The position may also be eligible for incentive compensation, bonuses, commissions, and benefits. TWE describes its culture as focused on bringing one’s whole self, acting courageously, and delivering together, and offers access to global career opportunities and structured programs supporting health, wellbeing, and career development. Benefits depend on work category and may include paid time off, paid parental and caregiver leave, volunteer days, flexible work options for certain roles, medical, dental and vision coverage, mental health support, a wellness program, a 401(k) with company match, wine discounts and product allowance, and recognition rewards.

Requirements

• Bachelor’s degree in business, Marketing, Sales, or equivalent work experience.
• At least 5 years of sales experience within the fine wine industry or luxury brands.
• Excellent communication, sales, and customer service skills.
• Proven track record of successfully selling directly to clients.
• Engaging public speaker and storyteller.
• Excellent writing and copy-proofing skills, with strong attention to detail.
• Passion for delivering results individually and as part of a team.

Nice To Haves

• Wine certifications.
• Ability to have detailed wine conversations with collectors.

Responsibilities

• Deliver the individual sales target and contribute to the overall Direct to Collector revenue plan.
• Build and manage a qualified sales pipeline, maintaining clear opportunities and forecast accuracy.
• Acquire new high-value collectors through prospecting, referrals, partnerships, events, and strategic networks.
• Develop existing collector relationships through consistent, personalized outreach that drives retention, repeat purchases, and portfolio growth.
• Prioritize sales activity toward clients and prospects with the strongest revenue and lifetime-value potential.
• Create and convert commercial opportunities through allocations, curated offers, gifting, memberships, and bespoke experiences.
• Plan and execute high-touch experiences with defined acquisition, relationship, or revenue objectives.
• Develop productive external partnerships that generate qualified leads, collector access, and measurable commercial returns.
• Maintain accurate client information and activity in CRM and sales-management systems.
• Provide reliable sales forecasts and performance reporting, including pipeline health, conversion, event return, and emerging risks.
• Partner cross-functionally with Brand, eCommerce, Operations, Customer Service, Supply, and the global Penfolds team.
• Protect Penfolds’ luxury positioning through appropriate client engagement, product stewardship, and service standards.

Benefits

• Competitive vacation and sick leave, plus 12 paid holidays and a TWE4ME Day.
• Paid parental and caregiver leave.
• Two paid volunteer days each year.
• Hybrid and custom schedules available for certain roles.
• Medical, dental, and vision coverage.
• Free mental health support and an award-winning wellness program.
• 401(k) with company match; 100% vested from day one. Regular full- and part-time employees are eligible after 60 days of employment.
• Employee pricing on wines and a product allowance.
• Recognition and rewards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level