Private Client Advisor and Trust Officer

Commerce Bank•Clayton, MO

4d•Onsite

About The Position

The Private Client Advisor (PCA) and Trust Officer is accountable for delivering comprehensive advice and customized wealth management solutions for a portfolio of relationships comprised of fiduciary, investment management, and custody clients. In their role as relationship manager, they are accountable for the overall client experience. The PCA's book of business consists of high-net-worth clients and their families, and multi-generational relationships. As a trusted advisor, the PCA must develop an in-depth understanding of the client's wealth-related and personal goals and coordinate the development of a comprehensive plan with the client's professional advisors and Commerce Trust partners. Additionally, the PCA will leverage the expertise of internal partners and expert resources to ensure integrated delivery of investment, fiduciary, tax, estate settlement, insurance, planning, credit, and banking services to meet the client's goals and objectives. Key components of the position include trust experience, relationship management experience, client-facing service skills, and wealth management experience.

Requirements

Strong knowledge of wealth management services, such as wealth transfer planning, taxation, estate planning and wealth management products and services acquired through work-related experience and continuing education.
Client centric and desire to exceed client expectations.
Strong analytical, problem solving and critical thinking skills.
Ability to articulate conceptual ideas and strategies to assigned clients and follow through with successful implementation and the goal to strengthen and expand relationships.
Ability to delegate appropriate responsibilities under tiered support model and maintain accountability for timely completion.
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements.
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities.
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills.
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values.
Advance level proficiency with Microsoft Word, Excel, Teams and Outlook.
Bachelor’s degree or equivalent combination of education and experience required.
5+ years’ experience in providing high level client service in a similar role with preference to trust, wealth management and financial planning required.
Primary focus on trust, wealth management or financial planning preferred.

Nice To Haves

Certified Financial Planner (CFP) and/or Certified Trust Fiduciary Advisor (CTFA) designation preferred (or commitment to work towards earning after hire) or Certified Public Accountant (CPA), Juris Doctorate (JD) or other certification in lieu of the CTFA or CFP.

Responsibilities

Deliver comprehensive advice and customized wealth management solutions for high-net-worth clients and families.
Effectively manage a portfolio of relationships comprised of fiduciary, IRA and investment management clients.
Maintain a client-centric focus and desire to exceed client expectations.
Manage high net worth clients and their families and multigenerational relationships.
Develop comprehensive plans with the client’s professional advisors and Commerce Trust Company (CTC) partners.
Collaborate proactively with internal partners to identify and service unique client needs while managing the overall client experience.
Leverage the expertise of internal partners and expert resources to ensure integrated delivery of investment, fiduciary, tax, estate planning, insurance, lending, credit and banking services to meet the client’s goals and objectives.
Identify opportunities for the sale of investment management products and trust services.
Take on informal leadership roles as needed and delegate appropriate responsibilities under tiered support model and maintain accountability for timely completion.
Perform other duties as assigned.