Private Bank Licensed Client Service Associate II

Fifth Third BankCincinnati, OH
Onsite

About The Position

Provides comprehensive office management support for registered securities representatives in the Private Bank (e.g. Private Bank Investment Executives or Wealth Management Advisors). Interacts directly with the client and builds effective relationships with the Private Bank team to enhance the client experience. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

Requirements

  • High school diploma or equivalent.
  • Series 7, 66 (or 65 and 63), appropriate state resident insurance licenses for Life, Health, Long Term Care, and Variable Annuity certification are required as documented in the Fifth Third Securities Licensing Guidelines.
  • Five (5) years of brokerage or related financial services experience.
  • Excellent understanding of the financial industry, compliance regulations, daily operational duties and investment brokerage/banking products.
  • Excellent communication and organizational skills.
  • Must be able to work independently with limited supervision.
  • Must be able to prioritize and effectively manage multiple tasks at once.
  • Intermediate computer skills with demonstrated knowledge of Microsoft Word, Excel, and Power Point.
  • Strong verbal and written communication and negotiation skills.
  • Ability to meet deadlines under pressure utilizing excellent time management skills.

Nice To Haves

  • Bachelors degree in Finance, Economics, or Business Management preferred.
  • Prior Brokerage experience preferred.

Responsibilities

  • Provide daily administrative support to designated registered representatives, and existing and potential clients.
  • Provide guidance to One Bank partners as requested.
  • Process and follow-up operations duties linked to new/existing accounts, risk management, marketing support, order entry etc.
  • Perform account maintenance including opening new accounts, money transfer requests, executing orders, address changes, etc.
  • Ensure that all assigned trading transactions are executed in a timely and accurate manner, and that all documentation is maintained to standards
  • Maintain close contact with clients in order to ensure that they are informed about industry changes while deepening the relationship and serving the best interest of the client.
  • Educate and coach business partners on current market conditions, products, compliance and operational duties.
  • Support multiple registered securities representatives or representatives with very large books of business.
  • Handle various administrative functions for the registered securities representatives including but not limited to executing trades.
  • Ensure that all trading activity complies with federal and internal compliance regulations and guidelines.
  • Work closely with internal partners to identify opportunities to deepen current client relationship.
  • Help with onboarding of Private Bank Investment Executives, Wealth Management Advisors, or Private Bank Client Service Associates as requested.
  • Perform other projects or duties as assigned.

Benefits

  • Comprehensive benefits
  • Differentiated compensation offerings
  • Incentive compensation plan
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