Private Aviation Parts Sourcing Administrator

Fly Alliance•Orlando, FL

3d•Onsite

About The Position

Fly Alliance is seeking a Private Aviation Parts Sourcing Administrator to provide exceptional customer service and support the sourcing of parts for their fleet of aircraft and maintenance facilities. This role is crucial for ensuring smooth operations, system accuracy, and efficient processing of warranty claims and core returns. The ideal candidate will be friendly, calm, confident, and possess strong organizational and communication skills to maintain a positive and professional experience for clients and vendors.

Requirements

One (1) year proven experience in a similar position.
High School diploma or GED.
Ability to read, analyze, interpret and understand technical procedures and governmental regulations, sometimes quickly and under stressful or emergency situations.
Intermediate computer skills with Microsoft Office.
Must be authorized to work in the U.S.

Nice To Haves

Experience utilizing aviation software preferred.

Responsibilities

Accurately generate, review, and issue invoices and purchase orders for customers/clients, ensuring timely and correct billing for products and services provided.
Track and follow up on outstanding orders, refunds, and cores, vendors to collect required items in a professional and efficient manner.
Communicate with vendors via email, phone, or other channels to address inquiries, provide account updates, and resolve issues related to invoices, payments, or returns.
Monitor and manage the return of parts from customers, ensuring the return process is documented and that inventory is updated accordingly.
Work with accounting to ensure vendor accounts are current.
Handle the return of products under warranty, coordinating with customers and vendors to ensure timely and accurate processing of warranty claims.
Regularly update and maintain the inventory management system, ensuring accurate records of stock levels, product return and warranty replacements.
Assist the accounts receivable team with weekly tasks such as payment postings, account reconciliations, and handling any customer payment issues.
Make outbound calls to prospective customers to introduce the company, its products, and services in a professional and engaging manner.
Assist with various administrative tasks such as data entry, scheduling meetings, preparing reports, and other tasks as requested by management.