Privacy Program Manager, Privacy Management Office

Apple

About The Position

At Apple, we deliver products, technologies, and services to inspire creativity and enrich lives. Apple has become one of the most recognized and trusted brands in the world. As such, we hold ourselves to the highest standards to maintain public and employee trust by ensuring compliance with data protection and international privacy laws. The ideal candidate will successfully lead Privacy Compliance programs, projects, and initiatives, managing competing priorities and aligning diverse business interests to deliver impactful outcomes. They will take a deeply hands-on approach with cross-functional partners, building strong relationships and developing a thorough understanding of their goals, objectives, and existing commitments. The role requires driving decisions, resolving critical issues, and facilitating conflict resolution through communications that are neutral, approachable, and grounded in data. Own the planning, management, and implementation of Privacy Compliance projects that align with the goals and vision of the Privacy Program. Assess current processes for improvement opportunities and transform broad concepts and business strategies into structured projects. Drive the development of business requirements, solution design and development, testing, cutover, training, and communications. Ensure project milestones and targets are met (on time, on budget, and in scope) through the appropriate resource, issue, and risk management. Ensure project activities are well communicated prior to the start, during, and after the project completes. Identify, automate and regularly track project/program metrics to support ongoing analysis and reporting. Present regularly to management on status of projects and Privacy Program initiatives; escalate, explain, and offer solutions when risks/issues are present. Partner with Privacy Network resources across Apple to create and lead compliance activities that align with the overall Privacy Compliance program.

Requirements

5+ years experience managing complex technical and non-technical projects and cross-functional initiatives.
Proven experience analyzing, interpreting, summarizing, and presenting data.
Ability to accommodate various time zones to support international stakeholders.
BS/BA degree required.
PMP certification or equivalent experience.
Proficiency in Mandarin is required.
2+ years of experience in data privacy initiatives or relevant technology products.
Ability to lead, take action, and provide goal-oriented direction in the face of ambiguity.
Ability to guide cross-functional teams, manage stakeholder expectations, and foster collaboration.
Work with legal and teams to track privacy and data protection compliance throughout project lifecycles.
Excellent organizational skills with attention to detail.
Self-starter, comfortable in a dynamic and fast-paced environment.
Curious, flexible, and a dedicated problem solver, with a focus on listening and learning.
Comfortable influencing project decisions, identifying risks, and proposing mitigation plans.
Ability to manage multiple projects within tight timeframes and deliver on time-bound initiatives.
Familiarity with Appleʼs core products and operating systems, and tools like Keynote, Pages, Numbers, and project management software (Wrike/Omniplan).

Nice To Haves

Law degree, MBA, or other advanced degree.

Responsibilities

Lead Privacy Compliance programs, projects, and initiatives.
Manage competing priorities and align diverse business interests.
Take a hands-on approach with cross-functional partners.
Drive decisions, resolve critical issues, and facilitate conflict resolution.
Own the planning, management, and implementation of Privacy Compliance projects.
Assess current processes for improvement opportunities.
Transform broad concepts and business strategies into structured projects.
Drive the development of business requirements, solution design and development, testing, cutover, training, and communications.
Ensure project milestones and targets are met (on time, on budget, and in scope).
Manage resources, issues, and risks.
Communicate project activities.
Identify, automate, and track project/program metrics.
Present regularly to management on project status and Privacy Program initiatives.
Escalate, explain, and offer solutions for risks/issues.
Partner with Privacy Network resources to create and lead compliance activities.
Support design and implementation of privacy initiatives.
Develop and deliver privacy training and awareness programs for employees.
Analyze, interpret, summarize, and present data.
Accommodate various time zones to support international stakeholders.
Track privacy and data protection compliance throughout project lifecycles.
Manage multiple projects within tight timeframes and deliver on time-bound initiatives.