Responsible for reviewing, submitting, monitoring, and responding to issues regarding medication prior authorizations. Reviews patient medical history to identify supporting documentation in the patient chart relevant to the medication. Professionally communicates with prescribers, practice support staff, patients, and representatives of insurance companies; includes oral and written communication. Responsible for contacting insurance companies via appropriate method to obtain prior authorization. Updates information in the patient medical record with approval or declination information; follows up with ordering physician as to status of prior authorization. Efficiently tracks pending authorizations for multiple offices/prescribers. Creates a positive, professional, service-oriented work environment for staff, patients, and family members by supporting the mission and values of OGG. Secondary Job Functions: Maintain confidentiality of patient and financial information by utilizing HIPPA guidelines and regulations. Responsible for reviewing, submitting, planning, and tracking of referrals made by clinic providers. Adheres to all Federal, State, and Local laws and regulations as well as policies.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED