Prior Authorization Specialist - Remote Work

Kindred Healthcare • Palestine, TX

1h • Remote

About The Position

At ScionHealth, the organization values caregivers, patient care, teamwork, courage, and curiosity. The job posting’s summary describes a Registration Integrity Specialist who supports patient safety and accurate administrative data in an acute care environment. The role handles pre-registration, order entry, cost estimates, and initial financial counseling, communicating with patients and clinical teams and collaborating with revenue cycle departments to support accurate registration and a seamless patient experience.

Requirements

• At least 3 years of experience in customer service and/or revenue cycle operations, including registration, scheduling, or patient accounting.
• Strong understanding of hospital registration processes, insurance requirements, and patient financial counseling.
• Working knowledge of hospital billing principles and ability to interpret insurance explanations of benefits (EOBs).
• Competency in scheduling procedures and working with diagnostic and procedural coding.
• Proficiency in data entry and keyboarding.
• Excellent critical thinking, communication, and customer service skills.
• Ability to multitask in a fast-paced healthcare environment.
• Professional demeanor and ability to handle sensitive patient information with discretion.
• High school diploma or equivalent, including education equivalent to completion of secondary school or demonstrated ability to perform the essential functions of the role (preferred).
• No license or certification required at time of hire.

Nice To Haves

• Prior experience using Change Healthcare products.
• Familiarity with Change Healthcare systems such as AHIQA, Verifier, Estimator, and Webpay.
• High school diploma or equivalent.

Responsibilities

• Perform real-time registration and pre-registration for scheduled and unscheduled patient visits.
• Verify and update patient demographic, insurance, and financial information accurately.
• Create and deliver accurate cost estimates and basic financial counseling to patients.
• Enter, review, and correct physician orders to ensure they align with clinical documentation and support patient safety.
• Prepare registration and consent documentation for front-end staff, including cost estimates when applicable.
• Provide registration backup support in clinical areas as needed.
• Collaborate with departments across the revenue cycle to support smooth and efficient patient encounters.
• Use registration and order entry systems, including RapidFiler and Order Entry Desktop.
• Ensure compliance with hospital registration policies and documentation requirements.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED