Print Services Systems Analyst
About The Position
Print Services is a campus business run by students, for students. We are seeking team members who are eager to develop skills and apply their classroom learning in a real business environment. This role offers a unique educational experience as students manage the entire operation. We invest significant time in training for this technical job, and we value employees who are committed to staying for a while. Opportunities for growth include advanced technical roles, leadership positions such as student lead, assistant manager, and even a student manager. This position is for a Systems Analyst focused on improving the technology used in business operations. The goal is to address challenges customers face with our systems and to maximize their efficiency for internal workflows. We are looking for an eager learner, a problem solver with a knack for improving operational systems, offering a great learning and growth experience.
Requirements
- Strong written and verbal communication skills.
- Basic to intermediate knowledge of HTML, CSS, and JavaScript.
- Ability to learn new software systems quickly.
- Ability to work independently while collaborating effectively with team members.
- Resume highlighting knowledge and experience relevant to this position.
- Cover letter (optional).
Nice To Haves
- Familiarity with website content management systems or databases is a plus.
Responsibilities
- Explore and learn all capabilities of DocketManager beyond basic usage, identifying opportunities to streamline operations, automate tasks, and reduce errors.
- Understand DocketManager pricing functionality and assist in maintaining accurate, consistent pricing, suggesting improvements or simplifications.
- Analyze workflows between front desk and production teams to identify bottlenecks, redundancies, or sources of errors, and propose/implement changes.
- Standardize job ticket creation and system entries for clarity, consistency, and ease of use, minimizing mistakes.
- Assist with maintaining and improving the Print Services website to support internal workflows and enhance customer experience.
- Document processes, system changes, and best practices, and help create training materials for updated workflows.
- Track system and process improvements, gather staff feedback, and recommend ongoing adjustments for maximum efficiency and minimal errors.
Benefits
- Opportunities to grow within Print Services with advanced technical roles, along with leadership roles as a student lead, assistant manager, and even our manager is a student.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
