Print and Engraving Team Lead

Pela Case • Mesa, AZ

1d • $20 - $22 • Onsite

About The Position

We are looking for a skilled and motivated Print and Engraving Team Lead to oversee our Case Decoration Team within our US manufacturing facility. This hands-on leadership role is responsible for the day-to-day execution of on-demand order fulfillment and production processes, including scheduling, quality control, file preparation, and machine maintenance. The ideal candidate brings a strong mix of creative software expertise, technical problem-solving, and team leadership to ensure operational excellence and product quality. Managing your team to maximize capacity and minimize processing times will be the core focus, allowing Pela to execute timely launches and expand our product offering. This position is based full-time in Phoenix, Arizona, where Open Mind Developments has launched its first U.S.-based manufacturing and fulfillment facility. To be eligible for this role, candidates must have valid U.S. work authorization at the time of application. Visa sponsorship is not available for this position.

Requirements

• Proficiency in Google Suite and Adobe design software
• Advanced knowledge of print and laser machines and their related software
• Excellent analytical skills with a sharp eye for detail and quality control
• Excellent communication skills for leading a team and collaborating across departments
• Results-oriented and process-driven
• Strong organizational and time management skills; able to juggle priorities and deadlines
• Self-directed problem solver, proactive and resourceful
• Flexible schedule with possible production fluctuations
• Physically able to lift 50 lbs, stand for long periods, and work in industrial environments
• Comfortable in a fast-moving, high-accountability environment
• A team-player who wants to participate in green manufacturing and promote a sustainable future
• Understanding of and commitment to health and safety standards in a manufacturing environment
• Flexibility to work weekend and evening shifts
• Valid U.S. work authorization at the time of application.

Nice To Haves

• Appreciate a good debate even with your boss
• Thrive in fast-paced change; take decisive action, and run with great ideas—even if they’re not yours
• Solutions-focused; figure out how to fix it instead of who is to blame
• Driven by curiosity; always learning, growing, and embracing discomfort for progress.
• Bring high energy to all your interactions
• Community-minded and driven to make an impact

Responsibilities

• Lead and manage the Case Decoration team, ensuring on-demand orders are fulfilled efficiently, accurately, and on schedule
• Oversee daily operations including production, inspection, and machine operation
• Train and support team members on best practices and equipment use
• Manage and troubleshoot the Print Job Creator software to ensure timely availability of print files
• Prepare, edit, and test art files using Adobe Photoshop and Illustrator, following standardized templates and production guidelines.
• Set up new art designs for both custom and stock product runs.
• Operate printing & engraving machines while overseeing your team’s production.
• Help develop and implement Quality Assurance (QA) and Quality Control (QC) processes to maintain high product standards.
• Provide feedback on operational efficiencies and suggest improvements to production workflows.
• Create jigs and specialized manufacturing tools to support workflow optimization.
• Coordinate and carry out machine cleaning and preventive maintenance, including keeping detailed logs and schedules.
• Troubleshoot printing and laser machine issues and perform basic calibrations to ensure consistent and stable output.
• Maintain a safe, organized, and clean work environment.
• Communicate and collaborate effectively with multiple departments to ensure seamless operations.
• Share insights and improvements with leadership and relevant teams to enhance the overall production process.

Benefits

• Commitment to fostering a diverse, inclusive, and equitable workplace.
• Value unique perspectives and welcome applicants of all backgrounds, identities, and experiences.
• Support in accordance with the Americans with Disabilities Act (ADA) for accommodations during the application process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed