Part Time Print and Customer Service Associate

TX251 • Houston, TX

3d • Onsite

About The Position

PostNet is looking for a friendly, dependable, and organized Part-Time Customer Service Associate to join our team at our Houston location near FM 1960 and Aldine Westfield Road. This is a hands-on position where no two days are the same. You'll assist customers at the counter, process shipments, produce print orders, and receive and sort mail and packages for our private mailbox customers. Most weekday shifts are 12:00 PM to 6:00 PM. Saturday availability from 9:00 AM to 2:00 PM is preferred but not required. We're looking for someone who genuinely enjoys helping people, pays attention to details, and likes staying busy. Previous shipping or print experience is helpful but not required. We provide training on our systems, equipment, and services.

Requirements

• Strong customer service and communication skills
• Friendly, positive, and professional attitude
• Dependable and punctual
• Strong attention to detail and accuracy
• Comfortable using computers and learning new software
• Ability to stay organized and handle multiple responsibilities
• Comfortable recommending products and services based on customer needs
• Ability to work independently and as part of a team
• Willingness to learn print production, shipping, and mailbox services
• Ability to stand for extended periods and lift packages up to 50 pounds
• High school diploma or equivalent

Nice To Haves

• Previous experience in one or more of the following is helpful: Retail or customer service
• Digital printing or copy center production
• Shipping or packaging
• Sales
• Mail handling or mailbox services
• Print finishing such as cutting, binding, or laminating
• UPS, FedEx, USPS, or DHL systems
• Adobe Acrobat, Photoshop, Illustrator, or InDesign
• Print or Adobe experience is a plus but not required.
• Saturday availability

Responsibilities

• Greet customers and provide friendly, professional service
• Process shipments using UPS, FedEx, USPS, and DHL
• Help customers select shipping options based on cost, speed, and service needs
• Package customer items for safe shipment
• Produce customer print orders accurately and on time
• Operate digital printing, copying, scanning, and finishing equipment
• Review customer files and perform basic file preparation for printing
• Assist with cutting, binding, laminating, and other print finishing
• Provide quotes and recommend appropriate print and shipping solutions
• Receive, sort, and distribute incoming mail and packages
• Maintain accurate private mailbox and package records
• Assist mailbox customers with mail and package pickups
• Accept prepaid package drop-offs
• Process customer transactions and payments
• Answer phones and respond to customer questions
• Maintain a clean, organized, and professional work environment

Benefits

• Free uniforms
• 401(k)
• 401(k) matching
• Bonus based on performance
• Competitive salary

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED