Principal Value-Based Care Operations Advisor

Blue Cross and Blue Shield of North Carolina
3dHybrid

About The Position

Leads enterprise efforts supporting the design, operationalization, and optimization of value-based care programs across the full operational lifecycle. The Principal Value-Based Care Operations Advisor provides subject matter expertise spanning program design, contract execution, performance measurement, operational workflows, and financial reconciliation to ensure value-based care initiatives achieve intended clinical, financial, and operational outcomes. This role partners across clinical, network, finance, actuarial, analytics, and operational teams to translate strategic value-based care objectives into scalable operating models. The position drives alignment across federated stakeholders and ensures programs are operationally executable, measurable, and sustainable. This role provides operational leadership ensuring value-based care strategies translate into executable and sustainable programs. The position bridges strategy and execution by aligning program design, operational workflows, and performance measurement across enterprise stakeholders. The Principal Value-Based Care Operations Advisor focuses on operational execution and program performance and does not function as a project management or reporting role.

Requirements

  • Bachelor’s degree or advanced degree in healthcare administration, business, public health, or related field.
  • 8+ years of experience in healthcare operations, value-based care programs, payer-provider strategy, or healthcare consulting.
  • Demonstrated experience supporting or operating value-based care models including total cost of care or risk-based arrangements.
  • Experience working across multiple healthcare domains including clinical operations, finance, analytics, and network/provider engagement.
  • Strong understanding of healthcare reimbursement and performance measurement concepts.
  • In lieu of degree: 10+ years of directly related healthcare experience.

Nice To Haves

  • Experience operationalizing Medicare Advantage and Commercial VBC programs.
  • Experience supporting shared savings reconciliation or financial settlement processes.
  • Familiarity with attribution methodologies, performance measurement frameworks, and population health analytics.
  • Experience working within payer organizations or integrated delivery systems.
  • Consulting or enterprise transformation experience supporting healthcare operating model design.

Responsibilities

  • Lead end-to-end operational design of value-based care programs, including shared savings, downside risk, and alternative payment models.
  • Translate strategic program objectives into operational workflows, governance structures, and execution plans.
  • Identify operational gaps across contracting, attribution, performance measurement, reporting, and financial settlement processes.
  • Partner with clinical, finance, actuarial, analytics, and network teams to ensure alignment between program design and operational execution.
  • Support development and refinement of VBC operating models and cross-functional processes.
  • Evaluate program performance drivers and recommend operational improvements to enhance outcomes and financial sustainability.
  • Provide expertise supporting implementation of new reimbursement models and provider partnership strategies.
  • Lead complex cross-functional initiatives requiring coordination across enterprise stakeholders and external partners.
  • Support provider engagement strategies by ensuring operational readiness and clarity of performance expectations.
  • Establish repeatable processes and controls supporting program scalability and measurement integrity.
  • Identify risks to program execution and develop mitigation strategies across operational domains.
  • Present operational insights, performance implications, and strategic recommendations to senior leadership.
  • Serve as a subject matter expert for value-based care operations and enterprise transformation initiatives.
  • Mentor and guide team members supporting value-based care program delivery.

Benefits

  • Annual Incentive Bonus
  • 401(k) with employer match
  • Paid Time Off (PTO)
  • competitive health benefits and wellness programs
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