Principal UX Designer
About The Position
Cengage is seeking a Principal UX Designer to shape and elevate our web and digital experience through strong product thinking, design craft, and a focus on systems thinking and future-oriented experiences. In this role, you will define Web experience and strategy across complex systems, bringing clarity to ambiguity and translating business and product needs into intuitive, scalable solutions. You will operate across strategy and execution, helping teams move from vision to high-quality outcomes. You will partner closely with Marketing, Product and Engineering to influence priorities, guide decisions, and ensure what we build delivers meaningful value to our users and the business.
Requirements
- 8+ years of experience in UX, Web Strategy, web and product design with deep expertise across UX, UI, and research
- Consistent track record of driving ground-breaking change in web or platform experiences
- Strong ability to influence cross-functional partners and shape marketing, product, engineering, and business roadmaps through design leadership
- Strong portfolio demonstrating end-to-end web design work and measurable business impact
- Proficiency in demonstrating data, analytics, and user research to inform decisions and optimize outcomes
- Excellent communication and collaborator management skills, capable of influencing cross-functional teams
- Experience with front-end development (HTML, CSS, JavaScript) and strong collaboration with engineering teams
- Experience using innovative tools and workflows, including AI, to design, prototype, and build more efficiently
Responsibilities
- Define and drive Web experience strategy across key product areas, shaping direction and guiding high-impact decisions
- Translate complex business, marketing and product requirements into clear, scalable, and forward-thinking user experiences
- Use data, research, and experimentation to inform decisions and continuously innovate and improve experiences
- Apply modern tools, including AI, to accelerate and reimagine how we design and build
- Lead end-to-end design work, from discovery through delivery, ensuring quality and cohesion across the experience
- Operate at both strategic and executional levels, contributing hands-on design while guiding broader direction
- Influence cross-functional partners and leadership through clear communication, strong rationale, and thoughtful tradeoffs
- Experience building and scaling experimentation programs, including hypothesis development, success metrics definition, and A/B or multivariate testing frameworks
Benefits
- Discretionary incentive bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Principal
Education Level
No Education Listed
