Principal UX Designer

Fidelity•Boston, MA

6d•$107,000 - $216,000•Onsite

About The Position

The Role We are looking for a highly motivated individual to join our experience design team within Fidelity’s Center for Family Engagement (“FCFE”) with an emphasis on new product design. This role includes design for important business deliverables while being a liaison between key technical and business stakeholders. In addition to strong design competency, the position requires the ability to effectively work and deliver within a matrixed team across FCFE, Fidelity Brokerage & Wealth, Enterprise Services, and IWMS. To be effective, the Principal, User Experience Design will work with key stakeholders across FCFE Relational Digital, UXD, Thought Leadership, and Engineering, to advance experimentation in the FamFinTech space. We are always exploring new technologies and new ways to continually provide value to our customers. This role is expected to have a direct and positive impact on Fidelity’s customers. By demonstrating and promoting agile leadership behaviors, you will evolve and sustain an innovative agile culture. The Team FCFE’s mission is “To inspire, educate, and empower families and advisors to spark and sustain conversations about the emotional, relational, and generational aspects of wealth.” You will be aligned with FCFE’s Digital product team- we are responsible for building new digital experiences for Advisors and Clients. We’re looking for forward thinkers willing to explore AI and other solutions to solve interesting problems. You can check out the very beginning of our digital work at fcfe.fidelity.com. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Requirements

Deep expertise in visual design and user research, with the ability to leverage emerging AI tools like Figma Make when appropriate while relying on strong design fundamentals to guide decisions
Experience creating and driving towards top level business KPIs
Desire and ability to be both a highly effective individual contributor and mentor, elevating the skills, craft, and impact of other designers
Highly empathic to users, your business partners, business objectives, and the process
Ability to be a strategic thinker with low ego and willing to do what's best for the business each day
10+ years of successful experience building lovable, lasting products
Embraces flexibility when business and product pivots occur
Strong communication and collaboration skills
Technical acumen highly and an affinity for technology and staying up to date on industry innovations
Ability to break down complex problems into manageable components, synthesizing data-driven insights into clear takeaways to drive informed decision-making.
Comfortable with ambiguity and change, and able to quickly adapt and adjust approach to accommodate shifting priorities or new information.
Strong communication, collaboration, and stakeholder management skills.

Responsibilities

Own and drive the end-to-end product design strategy for your area, ensuring experiences balance user needs, business objectives, technical constraints, and long-term product vision