Principal UX Designer, Devices Experience Design

Amazon • San Francisco, CA

3d

About The Position

Shape the future of Amazon's device offerings by leading UX design strategy
across our most complex, cross-platform experiences. As a Principal UX Designer,
you'll drive design excellence for next-generation services that power millions
of Amazon devices worldwide, especially focused on emerging products and novel
user interfaces.

You'll be the design leader defining frameworks and methodologies that scale
across multiple product lines, working directly with Director + leadership to
set design vision and strategy. This role offers the opportunity to influence
architecture decisions, lead cross-organizational design initiatives, and mentor
senior designers while solving significantly complex problems where product
strategy may be undefined.

Requirements

• 10+ years of design experience
• Have an available online portfolio
• Experience with best practices for User Interface Design, Information Architecture, and Interaction Design
• Experience in life cycle design projects from design strategy through execution

Nice To Haves

• Experience providing and effectively communicating strategic and tactical recommendations based on data
• Experience with consumer brands and experience design, and a passion for storytelling

Responsibilities

• Lead design strategy for horizontally-scaled services supporting all Amazon device product lines
• Drive cross-org alignment on design systems, patterns, and standards that impact millions of customers
• Partner with senior leadership to map business goals to design investments and outcomes
• Mentor and develop design talent across the organization while setting the bar for design excellence
• Influence technical architecture and organizational changes to enable breakthrough customer experiences
• Own UX vision and strategy across multiple device software services, ensuring alignment with Amazon's brand identity and business goals
• Define and evangelize design frameworks that create consistency while supporting measurable business requirements
• Lead design reviews and critiques that incorporate market analysis, customer feedback, and usability findings
• Collaborate with stakeholders to translate business objectives into compelling design strategies
• Drive design decisions that require coordination between multiple teams, balancing technical constraints with customer needs
• Influence architecture decisions to ensure optimal user experience while meeting business requirements
• Guide the end-to-end design process from concept to implementation across complex device software services
• Establish best practices for information architecture and design specifications that scale across multiple products
• Identify opportunities to simplify complex workflows while maintaining comprehensive functionality
• Mentor senior designers on both craft excellence and strategic thinking
• Present design work to executive leadership, articulating the business value of design decisions
• Foster collaboration with designers across the Devices organization to ensure consistency in common UX patterns and systems

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Principal
• Education Level: No Education Listed