Designer - User Experience (UX)

Frontier Careers • Denver, CO

16h • $72,000 - $96,331

About The Position

The User Experience (UX) Designer will lead and design the best digital experiences for our customers interacting with the Frontier Airlines brand online and in app. The ideal candidate will be well versed in responsive web design, web accessibility, Lean UX, ecommerce best practices and act as the voice of the customer with every pixel placed. Some key responsibilities include: Lead with a mobile first strategy, delivery of high-fidelity web/app designs, wireframe prototyping, creation of user flow diagrams, and maintaining the design system.

Requirements

• 3-5 years of UX design experience
• Expert in Adobe Creative Suite programs (Photoshop, Illustrator, InDesign, XD, etc)
• Expert in Figma
• Proven experience with responsive and adaptive design methodologies
• Expert understanding of front-end code: HTML5, CSS3, and Javascript
• Superior time management, process management and communication skills

Nice To Haves

• Hungry for innovation, strives to stay up to date on relevant trending topics and changes to web and user experience
• Ask smart questions, take risks and champion new ideas
• Experience in using UX design best practices to design solutions, and a deep understanding of mobile-first and responsive design
• Be passionate about resolving user pain points through great design
• Comfortable receiving feedback and quickly change course based on business needs
• Team player who can work collaboratively with other departments, partners and marketers
• Must have excellent communication and interpersonal skills
• Must be self-motivated, self-starter, have a sense of urgency and extremely well-organized
• Ability to work with minimum supervision in a collaborative team environment
• Microsoft office product skills including Excel and PowerPoint
• Ability to meet deadlines while working in a fast-paced, changing environment
• Must exercise sound business judgment and handle confidential information with sensitivity
• Must be a team player with ability to work on several projects at a time

Responsibilities

• Translate concepts into user flows, wireframes, mockups and prototypes that lead to intuitive user experiences
• Produce high-quality visual designs (including basic assets and wireframes/mockups)–from concept to execution, including those for desktop, web, and mobile devices at a variety of resolutions
• Conceptualize original ideas that bring simplicity and user friendliness to complex design roadblocks
• Take a user-centered design approach and rapidly iterate designs
• Design and implement mobile responsive design guidelines, user experience guidelines, digital style guides and visual standards
• Make design decisions with data and user feedback
• Facilitate the company’s vision for products by researching best practices, performing competitor analysis, diving into consumer analytics, sketching, prototyping and user-testing experiences for digital products
• Conduct user research using qualitative and quantitative methods, such as interviews, personas, journey maps and AB tests
• Analyze user feedback and activity, before and after product updates, to continually enhance the user experience
• Identify design problems and devise effective solutions
• Make strategic design and user-experience decisions related to current and new, functions/features
• Create custom, unique and user centered website mockups using Figma
• Work with the agile product owner to refine user stories

Benefits

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends so they can experience what makes us so great.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Enjoy a ‘Dress for your Day’ business casual environment.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1 st of the month following your hire date.
• The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed