UX Designer, Devices & Services Experience Design (DxD)

Amazon • Bellevue, WA

1d

About The Position

The Devices & Services Experience Design (DxD) team leads user experience design
innovation across Amazon's device portfolio, including Echo, Fire TV, Fire
Tablets, Alexa.com, and related mobile apps. Our team works at the intersection
of design, product and engineering, creating meaningful hardware and software
experiences that enhance customer lives. We believe in storytelling and thinking
holistically to craft the "why" behind everything we ship.

We're seeking a versatile UX Designer who is passionate about building
incredible product experiences for the Echo Family of Devices and customers
across the Amazon devices and services portfolio.

Our team is composed of multi-disciplinary designers who blend boundaries across
UX design, visual, motion, and prototyping. We innovate end to end on product
concepts starting from ideation of scenarios, to refined visual and
conversational prototypes, to working with partner teams to execute and
integrate seamlessly with devices.

We are makers at heart— transforming early concepts into high-fidelity,
interactive experiences that leverage device capabilities across vision systems,
audio, touch, gesture and natural modes of interaction.

Storytelling is integrated into daily work of the design team - communicating
strategy to diverse stakeholders, helping others see future possibilities today.

We create clarity from ambiguity, solving problems and when there are multiple
considerations and tradeoffs to consider.

You will be participating in a deeply collaborative team, partnering with
cross-functional groups across design disciplines, research, developers and
product managers. Your hands-on approach builds trust and elevates the work of
those around you.

Every day we push boundaries to turn ideas into tangible experiences that
inspire partners, leaders and customers.

The Domains UX team is within Amazon's Devices Experience Design group (DxD). We
are a high impact design team shaping how customers listen, watch, learn, and
stay organized through Audio, Video, News, and Productivity experiences. We
design across Echo devices, Fire TV, and mobile to create interactions that feel
effortless, personal, and human. Our team blends visual, voice, and touch design
with emerging AI and large language models to deliver proactive, adaptive
experiences. Designers partner closely with product, engineering, and research,
contribute to scalable design systems, and uphold a high bar for craft while
influencing some of the most visible experiences in the Alexa ecosystem.

Requirements

• 3+ years of delivering design solutions as a UX designer or interaction designer experience
• Have an available online portfolio
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar
• Knowledge of usability principles and techniques
• Knowledge of best practices for information architecture and design

Nice To Haves

• 3+ years of mass-market consumer web / mobile products experience
• Experience working in a collaborative team and working directly with developers for implementation of designs
• Experience handling ambiguous or undefined challenges through strong problem solving abilities

Responsibilities

• Bring product concepts to life through high fidelity visuals, motion, videos, and interaction prototyping
• Navigate all phases of the design cycle—from discovery and ideation through refinement and execution
• Collaborate with diverse stakeholders including research, product management, developers and design leaders and communicate design strategy through compelling storytelling.
• Thrive in ambiguity, generating divergent concepts while identifying compelling ideas worth deeper exploration.
• Synthesize industry trends, customer needs, and competitive insights into meaningful experiences.
• Balance collaborative teamwork with autonomous execution in a small, highly skilled team.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed